#United States #Charlotte #Customer Service #Renuity #Guildmaster

Renuity Receives Guildmaster Award for Outstanding Customer Service

Renuity, a leading name in home improvement, has distinguished itself in the residential construction industry by receiving the esteemed Guildmaster Award for 2025 from GuildQuality. This recognition highlights the company's commitment to exceptional customer service and their impressive performance in catering to homeowner needs.

Established in 2005, GuildQuality is well-known for its third-party customer satisfaction surveys, which evaluate the service levels of home builders, remodelers, and contractors across the United States and Canada. The Guildmaster Award is an accolade given to professionals who consistently demonstrate high standards of customer care, and Renuity is among a select group of over 400 businesses recognized in 2025 from nearly 2,000 applicants in the industry.

In the evaluation process, GuildQuality scrutinizes thousands of survey responses from customers of potential award candidates. Two key metrics are considered: the percentage of customers who recommend the business to friends and the response rate from surveyed customers. Renuity achieved a remarkable recommendation rate of 90% or higher, a testament to the company's dedication to customer satisfaction.

Eric Hayes, the Senior Vice President of Operations at Renuity, shared his pride in receiving this accolade. He stated, "We're incredibly proud to receive the 2025 Guildmaster Award - it reflects the dedication and care our team puts into every project. This recognition energizes us to keep raising the bar as we grow and serve even more homeowners across the country."

Renuity stands as one of the largest and fastest-growing home improvement companies in the nation, operating under the Renuity brand alongside nine regional brands, including Mad City Windows & Baths, Pacific Bath, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America. With a focus on delivering quality remodeling services at competitive prices, Renuity has already assisted hundreds of thousands of homeowners.

For those interested in learning more about the Guildmaster Award, qualifications, and the companies that made the list, detailed information can be found at GuildQuality. Similarly, more about Renuity and their wide range of services can be explored at their official website renuityhome.com.

About GuildQuality

GuildQuality is dedicated to helping residential construction professionals enhance their customer service through effective surveying and reporting tools. By joining GuildQuality's network, businesses can gain unparalleled insights into their customer experiences and solidify their reputation for quality service. Accessible at guildquality.com, the platform empowers builders, remodelers, and home service professionals to view their operations from the customers' perspective and improve accordingly.

In conclusion, Renuity's recognition in the form of the Guildmaster Award showcases the importance of prioritizing customer satisfaction in the home improvement sector. As competitors strive to meet the same high standards, Renuity stands out as a beacon of exceptional service and quality, motivating others in the industry to follow suit.