Staffbase's Japanese Support
2026-01-28 05:02:53

Staffbase Enhances Support for Japanese Companies One Year After Launch

In a significant move to strengthen its services in Japan, Staffbase, a global leader in employee communication and experience platforms, has ramped up its support for Japanese companies as it celebrates its one-year anniversary since launching in the market. Founded in Germany and led by CEO Martin Behringer, Staffbase is trusted by around 2,000 organizations worldwide for improving internal communication and bridging gaps between headquarters and frontline workers.

The company's enhanced support structure focuses on providing dedicated teams to assist with implementation and operational support in Japanese. This initiative underscores Staffbase’s commitment to creating an environment where Japanese enterprises can confidently engage with their platform, offering tailored assistance throughout the implementation and operational phases. Customers reveal that support in Japanese and understanding local business customs are pivotal in their decision to adopt new cloud services.

Staffbase’s platform uniquely facilitates employee communication across various sectors—including automotive, manufacturing, healthcare, retail, logistics, and construction—by addressing the prevalent information gap that exists between corporate offices and field employees. Such connectivity is essential for translating corporate strategies into actionable behaviors on the ground.

Offering a centralized management solution, Staffbase integrates multiple channels of communication, including mobile apps, intranets, emails, SMS, and digital signage. These features ensure that information flows seamlessly to all employees, not just desk-bound staff. Furthermore, the platform works harmoniously with leading global HR and ERP systems, like Microsoft 365, allowing for smooth integration into existing IT landscapes, which enhances trust in its security measures.

The company’s reputation is bolstered by its collaborations with world-renowned organizations such as Adidas, Alaska Airlines, DHL, and MAN Truck & Bus, who utilize Staffbase not only to enhance employee engagement but also to foster a sense of unity within their organizations.

As part of its new initiatives for Japanese enterprises, Staffbase has emphasized the importance of ongoing, localized support. Enhancements include:
  • - Expansion of a dedicated team to provide Japanese-language implementation and operational assistance.
  • - Deployment of technical support personnel to help with customer support and implementation.
  • - Establishment of a support framework that considers the peculiarities of Japanese business practices and decision-making processes.

This comprehensive support approach allows Staffbase to act as a vital bridge between corporate environments and field operations, ensuring that from the initial implementation phase to the steady adoption of the platform, Japanese companies can find reassurance and guidance.

Yuri Akahi, the representative for Staffbase in Japan, expressed, "Through our experience in the Japanese market, we have learned that while having a superior product is important, the ability to implement and operate that product with confidence is equally crucial. Decisions often hinge on the quality of localized support post-implementation. As we approach our one-year anniversary, we are committed to being a close partner to Japanese companies, helping them communicate their strategies and values effectively throughout their organizations."

Staffbase continues to strive towards creating environments where all employees, regardless of their role—be it desk-bound or on the field—can receive timely information that is tailored specifically to them. This mobile-first design philosophy ensures that crucial information reaches every individual, fostering a culture where communication flows freely.

For companies wanting to explore Staffbase further or schedule a demonstration, interested parties can reach out via email or visit the Staffbase website for more information. The company's dedication to supporting diverse languages and ensuring effective communication strategies speaks to its role in enhancing employee engagement and loyalty in the modern workplace.

Visit Staffbase for detailed information on their offerings and the recent launch of their innovative AI-driven employee experience platform, which personalizes internal communications for each individual employee, further positioning them at the forefront of employee engagement technology.


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Topics Consumer Technology)

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