IT Support Provider
2026-06-30 07:59:20

Works ID Selected Again as IT Support Provider for Subsidy Program

Works ID's Continued Commitment to Digital Transformation



Works ID, based in Shibuya, Tokyo, has been recognized for the second year in a row as an IT support provider under the government's "Digitalization and AI Implementation Subsidy Program." This initiative is part of the efforts to assist small and medium-sized enterprises (SMEs) in their digital transformation (DX) and AI transformation (AX). The company is dedicated to utilizing its platform, "kintone," to support businesses in optimizing their operations while significantly reducing costs.

The Challenges SMEs Face



In the current landscape, many SMEs and traditional businesses are grappling with several challenges, including staff shortages and the need to update outdated systems that have become too complex over time. Furthermore, even when digital tools are implemented, businesses often struggle with effectively using and leveraging the data and knowledge generated at the operational level. To combat these issues, Works ID prides itself on its comprehensive support that goes beyond merely providing tools. The company deeply understands the specific business processes and terminologies unique to different industries. Through workshops and direct dialogues, it collaborates closely with clients, creating a supportive experience known as “accompanying support.” This approach has helped non-IT department members and those lacking specialized IT knowledge successfully integrate systems and AI into their daily operations—truly realizing the essence of DX.

However, many businesses hesitate to take the next step in exploring advanced solutions like kintone and AI integration due to concerns about initial investment and ongoing operational costs. Understanding this, Works ID aims to alleviate these financial anxieties, thereby fostering an environment where clients can confidently embark on their DX and AX journeys.

Subsidy Benefits for Implementing Kintone



Works ID is proud to announce that it can offer subsidies of up to 1.5 million yen for kintone license and implementation costs. These financial incentives substantially ease the cost burden for companies looking to digitalize their operations
More on the subsidy details.

On top of this, the company is set to launch its innovative plugin, "Works Connect to neoAI Chat," in February 2026, which allows kintone to seamlessly integrate with generative AI, enhancing the foundation for advanced AX initiatives and expanding beyond mere digitalization.
Learn more about works Connect to neoAI Chat.

Comprehensive Support from Works ID



Works ID offers a one-stop support service that ensures the successful implementation of kintone, from initial setup to operational acceptance within teams. Here are some of the key services provided:

  • - No Prompt AI Business Foundation: Creating an environment where AI can automatically analyze and utilize accumulated internal data with just a button.
  • - Subsidy Process Support: Collaborating with clients to manage various administrative processes and communication with the relevant authorities to ensure seamless execution of subsidy projects.

Looking Ahead



Under the vision of becoming a "design company that makes work more enjoyable," Works ID is committed to maximizing human potential through digital technologies. This continuous recognition as an IT support provider positions the company to adopt new IT tools and consulting certifications, further strengthening its offerings to SMEs and small businesses across Japan. Works ID is not only dedicated to providing IT tools but is also focused on automating and optimizing entire business processes—from reception to data utilization—to contribute to sustainable growth and increased productivity in Japanese enterprises.

Explore more about kintone support services

Find out how Works ID has assisted other businesses:

Company Overview



Works ID integrates innovative ideas that design future collaboration between people and technology. By marrying digital transformation and AI transformation with the creative potential of individuals, Works ID fosters a future of cooperative interaction that enhances the joy of work for individuals and catalyzes business transformation through technology.

Company Information


  • - Name: Works ID Inc.
  • - CEO: Ryuichi Ikebe
  • - Headquarters: Shibuya Cross Tower 23rd floor, 2-15-1 Shibuya, Shibuya-ku, Tokyo
  • - Founded: July 19, 1999
  • - Website: Works ID Website
  • - Service Site: Works ID Service
  • - Business Areas: AX/DX Support, BPaaS, AI Utilization Consulting, Data-Driven Consulting, HR Consulting, Digital Talent Development

Contact for Inquiries





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