GFI Integrates Eloquens® AI into KerioConnect for Enhanced Email Management

GFI Integrates Eloquens® AI into KerioConnect



In a groundbreaking announcement at the ZEBR.AI Roadshow in Prague, GFI Software has unveiled its latest innovation: the integration of Eloquens® AI directly into GFI KerioConnect, revolutionizing how email is handled for over 30,000 organizations globally. By embedding this sophisticated AI email assistant into its communication solutions, GFI empowers small and medium-sized businesses (SMBs) to manage their emails more effectively while maintaining control over their data.

The Power of Eloquens AI


The introduction of Eloquens AI comes as a significant step forward for organizations that prioritize self-hosting their email systems. As noted by GFI CEO Eric Vaughan, many current AI email assistants, like Microsoft 365 Copilot and Gmail's Gemini, are tailored for businesses that have migrated their mail to third-party cloud services. However, Eloquens offers an intelligent solution for GFI KerioConnect customers who have chosen to retain control over their email infrastructure for security protocols, regulatory compliance, or cost-saving measures.

Vaughan emphasized, "Tens of thousands of GFI KerioConnect customers chose to run their own mail for security and privacy, and they should not be penalized for that choice.” Eloquens AI enables these organizations to leverage advanced AI capabilities without needing to compromise their data management principles.

Features of Eloquens AI


Eloquens AI enhances the user experience in GFI KerioConnect webmail, desktop client, and Microsoft Outlook by implementing a range of automated features to streamline email management. Upon the arrival of a new message, Eloquens AI quickly assesses its significance, routing less important notifications to a designated 'No Reply Needed' folder. Critical messages that require user decisions are retained in the primary inbox, clearly labeled to prioritize user attention.

For routine inquiries, Eloquens prepares responses in the Drafts folder, crafted in the user’s distinctive voice. Each suggested action is accompanied by reasoning to bolster user confidence in decision-making, enabling faster responses and improving overall communication efficiency.

User Control and Privacy


One of the standout features of Eloquens AI is the control it provides to administrators. The AI assistance feature can be activated or deactivated through the GFI KerioConnect administration console, allowing organizations to choose which mailboxes will benefit from this AI integration. This means that while users can take advantage of AI’s benefits, their email data remains on their respective servers, ensuring that privacy and control are upheld.

In addition, organizations can initiate a 30-day free trial of the service, allowing them to experience the capabilities of Eloquens AI without commitment or complex setup processes. For managed service providers (MSPs), it opens up new avenues to enhance the services they offer to clients, thanks to the streamlined management interface already in use.

Zdeněk Bínek, CEO of ZEBR.AI, stated, “Eloquens AI gives our partners an innovative tool to provide added value to their customers on the servers they are already managing.”

Availability


Eloquens AI, developed by GFI’s sister company IgniteTech, is available now for GFI KerioConnect installations running version 10.0.9-10757 or later. Interested users can visit GFI’s website to view a demo, explore the functionalities, and kickstart their free trial.

Conclusion


With the incorporation of Eloquens® AI into GFI KerioConnect, GFI Software has opened up a new realm of possibilities for SMBs managing their email ecosystems. By marrying the powerful capabilities of artificial intelligence with the preferences of organizations to keep their data local, GFI revolutionizes the way emails are managed—making the whole process faster, more user-friendly, and retaining essential privacy controls.

Topics Business Technology)

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