TELUS Achieves Remarkable Growth in Q3 2025 with Robust Earnings and Customer Expansion

TELUS Achieves Remarkable Growth in Q3 2025

TELUS Corporation, a leading communications technology company, has announced strong operational and financial performance for the third quarter of 2025, reflecting solid customer growth and robust earnings. The company added a total of 288,000 new mobile and fixed customers during this quarter, indicating a strong demand for TELUS's high-value core connectivity services. This growth was primarily fueled by the ongoing national expansion of TELUS PureFibre connectivity, which underscores the company's commitment to enhancing its network capabilities.

Financial Highlights

For Q3 2025, TELUS reported operating revenues of $5.1 billion, remaining relatively flat compared to the previous year. A 2% growth in consolidated service revenue was noted, driven by expansion in health services and a rise in subscriber growth across mobile, residential internet, and security automation segments. However, this growth was somewhat offset by a decline in mobile equipment revenue and a drop in other income.

The adjusted EBITDA, a key performance metric for TELUS’s technological segment (TTech), showed a promising increase of 3%, while the health services segment also witnessed an 18% growth in operating revenue. Notably, the net income for the quarter surged by 68%, reflecting a significant gain from the purchase of long-term debt and contributing to an increase in basic earnings per share (EPS) to $0.32.

Customer Growth and Service Expansion

The latest figures regarding customer additions reveal strong performance in both mobile and internet services. TELUS welcomed 82,000 new mobile phone users and 40,000 new internet subscribers, also noting 169,000 net additions in connected devices. With these robust figures, TELUS continues to lead the industry in customer loyalty metrics, which is evidenced by a remarkably low postpaid mobile phone churn rate of 0.91%.

Darren Entwistle, President and CEO of TELUS, commented on these favorable results, highlighting the company's focus on operational excellence and the delivery of transformative digital experiences for Canadians. The expansion of TELUS PureFibre across the nation, alongside the integration of innovative solutions such as optimal smart home energy systems and advanced healthcare services, reflects the company’s commitment to not only provide connectivity but also to significantly enhance the quality of life for Canadians.

TELUS Health

Underlining TELUS's commitment to healthcare, the TELUS Health division has successfully executed its global growth strategy. The segment not only achieved significant operating revenue but also expanded its reach, now covering over 160 million lives worldwide. The increase in healthcare lives covered was largely attributed to strategic acquisitions, such as the addition of Workplace Options, which plays a critical role in extending TELUS's impact in preventive medicine and well-being technologies.

Sustainability Initiatives

Another cornerstone of TELUS's mission lies in its sustainability efforts. The company celebrated a milestone of 25 million trees planted over the past 25 years, a testament to its commitment to environmental stewardship. This achievement equates to absorbing 7.5 million metric tons of CO₂, further exemplifying TELUS's dedication towards building a better future for both the planet and future generations.

Looking Ahead

With an eye on the future, TELUS expects its operating revenue growth to remain at the lower end of its target range for 2025, while maintaining its targets for adjusted EBITDA and free cash flow. TELUS's sustained focus on enhancing customer experiences and operational efficiencies positions the company well in a competitive telecommunications landscape. Additionally, the partnership with La Caisse, resulting in Terrion becoming Canada's largest dedicated wireless tower operator, is poised to enhance connectivity and unlock significant value for shareholders.

In summary, TELUS’s Q3 2025 results indicate a promising trajectory supported by strategic operational measures and an unwavering commitment to enhancing customer value. As the company continues to expand its services and invest in sustainability and health initiatives, it remains well-positioned to support both community and shareholder interests well into the future.