DXC Technology Launches Its First Client Experience Centre in the Philippines to Foster AI Innovation

DXC Technology Launches Client Experience Centre in the Philippines

In a significant move to expand its footprint in Asia, DXC Technology, a prominent player in the global tech services landscape, has inaugurated its first Client Experience Centre in Taguig City, Metro Manila. This facility is not just a physical space; it represents DXC's commitment to fostering innovation and collaboration in the booming digital sector of the Philippines.

Strategically located within DXC’s Philippines Global Delivery Centre, the new hub is designed to enhance customer engagement and collaboration among DXC's vast employee base of 7,000 professionals in the country. The Centre aims to accelerate the delivery of AI-powered solutions, directly responding to client demands for sophisticated technologies that integrate artificial intelligence into traditional enterprise services.

One of the standout features of the Centre is the dedicated AI Incubation Hub. This space is focused on developing next-generation solutions that not only leverage AI but also incorporate traditional technological infrastructures to optimize performance and security. Furthermore, an AI-first Security Operations Centre will ensure that potential security threats are monitored, detected, and mitigated around the clock, providing peace of mind to clients worldwide.

Ramnath Venkataraman, President of Consulting and Engineering Services at DXC, stated, "This Centre harnesses the strength of DXC's exceptional talent across the Philippines along with our clients' heightened focus on AI solutions. It serves as a strategic engine of innovation that demonstrates our commitment to leading transformation and addressing future challenges alongside our global clients."

The Philippines Global Delivery Centre is already recognized as DXC's SAP Centre of Excellence, housing the largest concentration of SAP expertise globally, with over 1,800 consultants. This team currently supports more than 350 enterprise customers, showcasing the capacity and skills of the Filipino workforce.

In conjunction with the Centre's opening, DXC Technology has partnered with Baby and Moms PH to donate refurbished laptops to deserving high school students at the Industrial Valley Complex in Marikina City, as part of its Digital Futures Program. This initiative emphasizes DXC's dedication to empowering students with technological access, enhancing literacy, and improving employment prospects.

Jack Madrid, President and CEO of the IT and Business Process Association of the Philippines, praised DXC's continued investment in local talent, stating, "The commitment to upskill digital workers in advanced technologies like AI is vital for the Philippines’ growth as an IT-BPM destination. DXC's initiatives play a crucial role in solidifying the Philippines as a hub for digital customer experience."

With decades of experience in the Philippines, DXC Technology continues to support a diverse array of sectors, including consumer and retail, manufacturing, insurance, banking, automotive, and public services. The advent of this new Client Experience Centre underlines DXC's long-term dedication to talent development, innovation, and driving customer success in the region. By enhancing its AI-first delivery approach, DXC Technology plans to strengthen its network globally, following recent openings in cities like Detroit, Halifax, Buenos Aires, and Warsaw.

For those looking to learn more, additional details can be found on DXC Technology's official website.

As DXC embraces this new chapter in the Philippines, the focus remains clear: to innovate, collaborate, and elevate the digital landscape using groundbreaking technology solutions powered by AI, thereby shaping a smarter future for businesses around the globe.