Eventide Communications Names Interaction Insight Corporation as Leading Reseller for the Fifth Year in a Row

Eventide Communications Recognizes Interaction Insight Corporation as Leading Reseller

Eventide Communications has proudly announced that Interaction Insight Corporation has earned the title of its top reseller in North America for the fifth consecutive year. This recognition is a testament to Interaction Insight's remarkable performance, achieving the highest sales in 2024 while providing exceptional client support in the fields of voice recording and specialized applications relevant to public safety, financial services, and call centers.

Expertise and Specialized Solutions

Interaction Insight Corporation is a leading dealer of Eventide in the USA, dedicated to offering tailored solutions to meet the unique voice recording needs of its clientele. With over six decades of combined industry experience, their team consists of seasoned professionals and certified technicians who focus on the delivery of best practices. Their technical expertise ensures clients receive optimal results with high-quality service.

A notable instance demonstrating Interaction Insight's capabilities occurred in July 2024. Following an assassination attempt on former President Donald Trump in Butler County, Pennsylvania, the Butler County Department of Emergency Services (BCDES) utilized Eventide's NexLog DX-Series recording systems to provide critical radio communications for federal agencies including the FBI and Secret Service. Interaction Insight played a pivotal role in utilizing Eventide's NexLog CloudSync platform to consolidate and deliver vital recordings within the required timeframe.

Richard Geremia, Managing Director of Interaction Insight Corporation, expressed, "In moments like these, product dependability and customer support are non-negotiable. Eventide's solutions allow us to provide the level of support our customers expect and deserve." This incident highlighted not only the reliability of Eventide's products but also the unwavering support provided by Interaction Insight's dedicated team.

A Testament to Excellence

Eventide has recognized Interaction Insight's commitment through various channels. According to Mark Traeger, Vice President of Sales for Eventide Communications, the primary reason for their enduring success lies in the effectiveness of their sales team and the robust support system that exists to fulfill customer expectations. The proactive approach taken by Interaction Insight's seven salespeople has continuously addressed the recording needs of their clients.

As Eventide Communications moves forward into 2025, they anticipate further collaboration and success with Interaction Insight. Their ongoing partnership serves to enhance Eventide's reputation in the industry while benefiting clients with unparalleled service and innovative solutions.

For more information about Interaction Insight Corporation and their offerings, visit www.interactionic.com.

About Eventide Communications

With a legacy of over 50 years, Eventide Communications has solidified its position as a global leader in mission-critical recording solutions. They boast an impressive portfolio with more than 8,000 installations across 80 countries. Proudly 100% USA-owned and operated, Eventide offers the NexLog DX-Series full ecosystem of recorders. Their products are engineered to capture, store, and manage voice, video, and data communications, underpinning operational efficiency, compliance, and security for various industries including public safety, air traffic control, healthcare, and defense. Eventide's innovative solutions are highly reliable, scalable, and tailored to meet the specific needs of their users.

In conclusion, the acknowledgment of Interaction Insight Corporation as Eventide's leading reseller spotlights the importance of dependable partnerships and customer-centered service approaches in the ever-evolving business landscape.