#Japan #coworking #ATOMica #Miyazaki #knotPLACE

knotPLACE Reaches 55,000 Users and Unveils New Website

ATOMica, a startup based in Miyazaki City, has announced an exciting milestone for its multi-location operation software, knotPLACE. Since its launch two years ago, the service has successfully attracted 55,000 users across 121 facilities nationwide. This success underscores the growing demand for solutions that streamline operations in coworking spaces and various industry support facilities.

Introduction to knotPLACE

knotPLACE is an all-in-one SaaS solution specifically designed for managing coworking spaces and industrial support facilities. Its goal is to simplify the often complex operational tasks associated with running such facilities, from customer management to communication management. With knotPLACE, operators can alleviate the burden of tracking customer interactions, helping to foster better communication between staff and users.

To enhance the user experience and reflect customer feedback, the knotPLACE service site has undergone a full overhaul. This is aimed at presenting the upgraded features more clearly to its users.

Key Features of knotPLACE

knotPLACE includes a variety of tools tailored for facility management, highlighting six main features that set it apart in the market:

1. Customer Management
Organize user information and communication history in one place, facilitating seamless information transfer among staff.

2. Contract and Billing Management
Automate the management of monthly contracts and usage-based billing, ensuring streamlined financial operations.

3. Facility Reservation Management
Integrate with LINE and smart locks for managing check-ins and reservations directly through the app. (Note: Currently compatible only with the smart lock 'bitlock' by Bitkey as of June 2025.)

4. User Communication Logs
Maintain thorough logs of interactions with facility users, ensuring staff members are well-informed when engaging with customers.

5. Payment Management
Complete online transactions for meeting room bookings and monthly fees, enhancing convenience for users.

6. Event Management
Provide features for planning and managing events within the facility, making it easy to engage the community.

Users can discover more detailed descriptions of these features on the knotPLACE service website: knotPLACE Service Website.

Easy Onboarding Process

Getting started with knotPLACE is simple and involves three straightforward steps. Interested facilities can easily inquire about the onboarding process:

1. Consultation
Discuss the desired contract plan, purpose of implementation, operational functions needed, and align on the overall timeline for commencement.

2. Account Setup and Function Confirmation
Create a dedicated account for the facility and review specifications along with test operations.

3. Launch Operations
Conduct training sessions for facility staff to ensure proficiency before officially starting operations.

Commitment to Future Development

knotPLACE aims to continuously reflect the voices of its facility users in future updates. The company is committed to enhancing operational efficiency and fostering connections among users, ultimately creating a supportive community.

About ATOMica

Founded on April 5, 2019, ATOMica is a social coworking startup dedicated to providing innovative coworking solutions across Japan. The company focuses on producing and managing coworking facilities from the ground up, catering to diverse stakeholders, including businesses, local governments, universities, and communities. In just six years since its inception, ATOMica has expanded to manage 53 facilities nationwide.

Company Overview

• - Company Name: ATOMica Co., Ltd.
• - Establishment: April 5, 2019
• - Founders: Mizuki Shimada and Kazuki Nambara
• - Location: 5th Floor, THE E.A.S.T. Nihonbashi 1-4-1, Nihonbashi, Chuo-ku, Tokyo
• - Business Overview: Management and support of coworking spaces, planning and operation of university-industry collaboration projects, and community-driven development in the social coworking sector.
• - Corporate Website: ATOMica Corporate Website
• - Community Manager Website: ATOMica Community Manager Site