#Japan #Tokyo #Employee Retention #Work Environment #Business Coaching

Introduction

Long holidays such as Golden Week provide an essential opportunity for employees to recharge body and mind. However, they often serve as a catalyst for employees to reflect critically on their careers and current job satisfaction, leading to a phenomena termed "the seeds of resignation". As employees return from their breaks, the thought, "I want to quit my job" can arise, catching many managers off guard. Often, in haste, they may try to persuade or motivate employees, yet it is during this very initial response that a resignation decision could be cemented.

Research Overview

Superior Co., Ltd. (Headquartered in Tokyo, Japan) recently conducted a survey with 100 professional business coaches to examine the phenomenon of post-holiday employee behavior. The data reveals that the key to preventing employee resignation is not necessarily presenting solutions, but rather engaging in just a mere "10 minutes of acceptance" during the discussion.

The Post-Holiday Reflection

The survey showed a significant trend of increased employee consultations regarding resignation or career paths just after holidays. Many coaches noted that the time away allows individuals to question whether their current job aligns with their true aspirations.

The Power of 10 Minutes

Surprisingly, a majority of professional coaches indicated that even a short 10-minute conversation could suppress resignation intentions, provided it is approached correctly. This crucial time should not be about persuading but ensuring the psychological safety of the employee instead.

What Not to Say: Three Common Pitfalls

So, what should managers say when speaking to employees returning from break? The survey results highlighted several behaviors that could inadvertently discourage employees.
1. Assumptive Questions: Phrasing like, "You must have refreshed, right?" might come off as pressure, implying that the employee should return to work with full energy right away.
2. Overzealous Encouragement: Statements like, "Let’s hit the ground running!" may trigger distrust, as employees might feel their current mental state is disregarded.
3. Intrusive Questions: Questions about their holiday activities can feel burdensome to employees, especially in a vulnerable state following their break.

A Pro Coach's Perspective on Meaningful Dialogue

What is the best way to connect with employees post-holiday? Takayuki Morikawa, a representative coach, emphasizes the importance of establishing a stronger bond through dialogue.
He stated, "Managers often rush to resolve issues, which can come off as arrogance. Professionals should aim to have the employee feel, 'This person is on my side' within those 10 minutes. Instead of seeking solutions, just focus on being present with the employee's emotions."

The initial minute should be spent in calm anticipation of what the employee has to say, as this leads to a higher quality dialogue. Such space can fortify the bonds within the organization, ultimately preventing cracks from forming within the team's cohesion.

About the Series

This article is part of the 'Insights from 100 Business Coaches' series released by Superior Co., Ltd., focusing on the pressing challenges in HR and management faced by Japanese organizations, through the lens of experienced business coaches.

About Superior Co., Ltd.

Founded with the mission of tackling the invisible workforce decline, Superior Co., Ltd. blends the insights of over 100 professional coaches with advanced AI technology to address issues like the potential loss of talented labor. Their initiatives help foster a culture where business professionals can sustain optimal performance and well-being.

Services Offered

• - Online Coaching (myPecon): Personal 1-on-1 support from top-notch coaches, focusing on performance optimization.
• - Interactive Workshops: Practical training tailored to specific organizational needs, enhancing real-time communication skills.
• - AI Management Simulations (1on1 Quest): Enabling practice in a safe, failure-allowing environment to help reduce anxiety around managerial dialogue.
• - Strategic Human Capital Management Solutions: Real-time visualizations of organizational health tailored for optimal placements and growth.

For more details, visit Superior Co., Ltd..