Maximize Customer Experience: Join Our Free Online Marketing Seminar Series

On September 19th (Friday), C&R Corporation will host a free online seminar titled "Strengthening Marketing and Creative Thinking Series Vol. 5: Customer-Centric Strategies: Customer Journey Maps and 4P Analysis." This seminar is designed specifically for creators and marketing professionals looking to enhance their marketing strategies. Participants will learn frameworks that can help them develop practical marketing skills applicable in their business.

Overview of Marketing

Marketing refers to the overall activities aimed at delivering products and services to customers. This includes conducting research to understand customer needs and market trends, which informs product development, and increasing service awareness through advertising and promotion. Given the complexity of various factors involved and the rapidly changing market, many marketers face challenges in their strategies. This seminar series aims to address these concerns by introducing proven marketing methods leveraging various frameworks.

Key Themes of This Session

In the fifth installment, the theme will focus on "Marketing from the Perspective of Customer Experience: Creating Elements that Inspire Emotion." The session will utilize customer journey maps to visualize customer interactions over time, helping attendees understand how to enhance experiential value at each touchpoint. Furthermore, the 4P analysis (Product, Price, Place, Promotion) will be restructured from the angle of customer experience, allowing participants to learn how to design emotional points that exceed customer expectations. The seminar will particularly emphasize the creation of personal customer experiences unique to small and medium enterprises, as well as strategies that effectively blend digital and real-world customer interactions.

Who Should Attend?

This seminar is highly recommended for:

- Creators and marketing personnel looking to strengthen their marketing strategies
- Individuals eager to learn practical frameworks that can be immediately applied in business
- Those interested in strategic thinking approaches to maximize effects with limited resources
- Beginners wanting to learn the fundamentals of marketing
- Professionals aiming for career advancement in marketing fields

Upcoming Seminars

The sixth session will cover "Creative Problem-Solving: Mind Mapping and Cause-and-Effect Diagrams" and is scheduled for October.

Event Details

- Date and Time: September 19, 2025 (Friday) from 19:00 to 20:30
- Location: Online
- Registration Deadline: September 19, 2025, at 20:30
- Speaker Profile: Hiroyuki Ootake

- Small and Medium Enterprise Consultant, Business Succession Specialist
- Experienced in sales for SME systems, developing specialized business systems, and project management
- A certified Small and Medium Enterprise Consultant with a mission to support the continuous growth of professionals

- Target Audience: Creative Directors, Marketers, Brand Managers, Copywriters, Digital Media Producers, UX Designers, Web Directors, etc.
- Cost: Free
- Capacity: 60 participants

For more details and registration, please visit: C&R Event Page

C&R Corporation has been a pioneer in the creator agency industry since its establishment in 1990, supporting creators through career fairs, consultations, and seminars to enhance their skills. Our mission, "Enhancing the Lifetime Value of Professionals," drives us to continually create opportunities that maximize the potential of creators in various fields. We strive to promote an environment where creativity can thrive and evolve.

For further inquiries about this seminar series, please contact the PEC Office at: [email protected].