#United States #Temple Terrace #Chapters Health #Nikki Romence #CHROs to Know

Chapters Health System's Recognition

Chapters Health System recently celebrated the selection of its Chief People Officer, Nikki Romence, who has been honored as one of Becker's Hospital Review's "140 Hospital and Health System CHROs and Chief People Officers to Know" for 2026. This acknowledgment highlights her significant contributions to fostering an organizational culture that prioritizes employees and improves patient care.

Transforming Human Resources

Under Romence's leadership, the Chapters Health System has made notable strides in redefining its human resources operations. Her extensive background in nursing, combined with her HR expertise, has allowed her to implement effective strategies that focus on employee retention. These strategies have directly impacted the attrition rates for nurses and certified nursing assistants, creating a more stable and experienced workforce.

Romence firmly believes that a committed workforce leads to improved patient experiences. Together with her People Operations team, she has made concerted efforts to enhance employee engagement and inclusivity. This transformation is not merely a shift in policy; it reflects a deeper commitment to nurturing an environment where staff members feel valued and empowered.

Acknowledgment from Leadership

Andrew Molosky, President and CEO of Chapters Health System, commended Romence's work, emphasizing that success hinges on the dedication of their employees. "Thanks to her efforts and those of the People Operations team, Chapters Health System has transformed the employee experience and set a new standard in our field," he remarked.

A Culture of Recognition

The dedication to cultivating a positive workplace culture has not gone unnoticed. Chapters Health System has received numerous accolades for its workplace environment. The organization's commitment to purpose-driven values, professional development opportunities, and employee well-being has garnered recognition from established sources such as USA TODAY and Top Workplace awards. Furthermore, it was named a Best-in-Class Employer by Gallagher's 2025 U.S. Benefits Strategy Benchmarking Survey.

Nikki Romence shared her gratitude for the recognition, stating, "This honor signifies the collective efforts of our People Operations team and the nearly 4,500 team members dedicated to serving our mission. Their compassion and teamwork are what allow us to innovate and provide exceptional care."

Chapters Health System's Mission

Founded in 1983, Chapters Health System continues to be at the forefront of chronic illness care, offering a diverse portfolio of services. These include the largest nonprofit hospice network in the nation, various value-based care initiatives, and futuristic healthcare technologies aimed at enhancing patient and family experiences. Chapters Health is committed to its mission of taking care of patients, or taking care of those who do, demonstrating an unwavering commitment to excellence in healthcare delivery.

By prioritizing organizational culture and focusing on employee engagement, Chapters Health System, under the guidance of Nikki Romence, effectively raises the bar for patient care in the healthcare industry today. For more information about Chapters Health System and its services, visit www.chaptershealth.org.