#India #Pune #Tech Mahindra #AI Delivered Right #Project Indus

Tech Mahindra's 'AI Delivered Right' Strategy

On April 24, 2025, Tech Mahindra, a prominent global technology consulting firm, announced its ambitious AI strategy, termed 'AI Delivered Right.' Designed to facilitate responsible and scalable adoption of artificial intelligence across various industries, this initiative highlights Tech Mahindra's extensive experience and the successful development of Project Indus—the first foundational large language model (LLM) in India.

The essence of 'AI Delivered Right' is to equip businesses with the necessary tools and methodologies for optimizing AI investments. This process evolves from initial strategy formulation to the deployment of specific AI solutions. The transition in the AI ecosystem from mere infrastructure to sophisticated, AI-ready applications is a critical aspect of this strategy.

Four Core Pillars of the Strategy

Tech Mahindra's approach rests on four foundational pillars:
1. Transformation Delivered: Integrating AI at the heart of enterprise processes to unveil new business models and enhance customer experiences.
2. Productivity Delivered: Improving operational efficiency and performance through intelligent automation techniques and informed decision-making.
3. Innovation Delivered: Leveraging AI capabilities to foster new products, services, and enriched customer journeys.
4. Assurance Delivered: Establishing trust and governance practices, ensuring responsible AI implementations across all deployments.

Collaboration stands out as a vital component of this strategy. Tech Mahindra is actively partnering with hyper-scalers, platform providers, and emerging startups to curate an AI-enhanced ecosystem. This strategic alignment guarantees that each AI initiative is underpinned by the appropriate technologies, industry expertise, and structured frameworks.

In addressing the talent gap associated with AI, Tech Mahindra is investing in targeted reskilling programs aimed at training its workforce on AI fundamentals and ethical practices, with a goal of achieving this by the end of FY'26.

Leadership Insights

Mohit Joshi, CEO and Managing Director of Tech Mahindra, emphasized the significance of this strategy in guiding enterprises from experimental phases into actual implementation. He identified a prevalent issue where numerous businesses remain caught in lengthy proof-of-concept stages, necessitating a reliable partner to support their transition.

Joshi remarked,"Our 'AI Delivered Right' strategy is a testament to our commitment to transform AI aspirations into tangible outcomes, ensuring our clients possess the operational support, ecosystem facilitation, and credibility needed for impactful AI deployment."

Adding to this narrative, Santhosh Viswanathan, VP and MD of Intel's India Region, through his collaboration on Project Indus, highlighted the successful implementation of advanced AI solutions across various sectors to enhance operational efficiency and maintain competitive advantages.

Advanced AI Systems and Governance

Tech Mahindra is also focusing on the development of advanced Agentic AI systems that promise real-time execution and autonomous decision-making capabilities—bringing substantial value to diverse sectors. The firm's VerifAI framework sets a governance standard that allows businesses to validate AI project results comprehensively, ensuring that most projects yield measurable and credible outcomes. Project Indus, developed in association with Intel, serves as proof of Tech Mahindra's capability to scale AI initiatives globally.

Conclusion

The unveiling of 'AI Delivered Right' positions Tech Mahindra at the forefront of AI-driven transformations, particularly in sectors poised for significant change, such as Telecom, Life Sciences, Banking, and Manufacturing. The firm is not only enabling technological advancements but is also paving the way for responsible AI utilization, setting a standard for future endeavors in this dynamic field. For more insights on Tech Mahindra's transformative capabilities, visit techmahindra.com.