Retail Experience Destinations Partners with Yardi to Boost Operations Across Saudi Arabia

In a significant move to enhance its operations and customer experience, Retail Experience Destinations (RED), a subsidiary of the Saudi real estate investment group AHC – AWJ, has officially teamed up with Yardi. This partnership was announced during a signing ceremony held at the RLC Global Forum in Riyadh, signifying a key step in RED's mission to improve the management of its regional and super-regional shopping malls across the Kingdom of Saudi Arabia.

Embracing Modern Technology

The integration of Yardi's end-to-end, cloud-based software will enable RED to efficiently manage its mall operations from a unified platform. This robust technology will automate a variety of processes, which are crucial for increasing overall productivity. As a result, RED is set to enhance its service delivery, ensuring that all management aspects, including leasing, accounting, maintenance, and reporting, are streamlined.

One of the standout features of Yardi’s platform is the tenant self-service portal and accompanying mobile application. This innovative tool promotes convenience and accessibility, allowing customers to submit service requests, review lease documents, make payments, and even upload sales data without the need for direct assistance. Such capabilities reflect a dedication to enhancing customer interaction and satisfaction, crucial for today’s retail landscape.

A Vision for Growth

Khaled Abuhamdeh, the CEO of RED, emphasized the alignment between RED’s mission and Yardi's advanced technological offerings. He stated, "Yardi aligns with our own goals for utilizing cutting-edge technology that allows us to offer a world-class experience, maximizing value for both property owners and shoppers alike." Khaled acknowledged that the collaboration with Yardi not only supports current operational needs but also positions RED for future expansion in the competitive retail environment of Saudi Arabia.

Said Haider, Senior Director at Yardi, expressed enthusiasm about the partnership, noting that the scalable solutions provided by Yardi would facilitate RED’s growth strategy. He remarked, "We look forward to working with RED and helping the company reach its goals." This sentiment underscores the collaborative spirit of this partnership, aimed at mutual growth and success.

About Retail Experience Destinations (RED)

Founded in 2023, Retail Experience Destinations (RED) is a specialized management firm focused on the operations of regional and super-regional malls throughout Saudi Arabia. The company aims to deliver exceptional shopping experiences while efficiently managing its properties. With the recent partnership with Yardi, RED is poised to leverage innovative solutions that can enhance operational efficiency and customer engagement in the retail sector.

More about Yardi

Yardi is renowned for developing industry-leading investment and property management software tailored for various real estate sectors. With an extensive workforce of over 9,500 employees globally, Yardi is committed to innovation and excellence in the real estate industry, making it a preferred partner for organizations aiming to optimize their property management strategies.

In conclusion, the collaboration between Retail Experience Destinations and Yardi marks a pivotal moment in the evolution of retail management within Saudi Arabia. This partnership is not just about technology; it’s about reimagining the retail experience, ensuring that both property owners and customers benefit from improved operational frameworks and enhanced service delivery.

For more information, visit Yardi and RED Malls.