Enhancing Banking Efficiency with LIQUID eKYC
Liquid, a company headquartered in Tokyo, has partnered with Asahikawa Credit Union to provide the online identity verification service, LIQUID eKYC. This collaboration aims to enhance the opening of bank accounts and customer information updates through the banking app, #tsumuGO_mobile. Such advancements symbolize a significant leap toward more streamlined banking processes.
Overview of the Collaboration
Liquid's LIQUID eKYC service is integrated into the #tsumuGO_mobile app, which was adopted by Asahikawa Credit Union as part of their commitment to improving customer convenience. This integration allows customers to complete identity verification using the IC chip in their identification documents through their smartphones. By removing the need for physical visits for account opening and other banking services, customers can expect a hassle-free experience.
This initiative doesn’t just benefit customers; it also aims to reduce the administrative burden on branch staff, thereby increasing overall operational efficiency. The selection of the #tsumuGO_mobile app was influenced by its compatibility with BIPROGY's shared core account services, enhancing the credit union’s service offerings.
Benefits of LIQUID eKYC
The LIQUID eKYC service employs public personal authentication (JPKI) to facilitate a smooth online verification process. Customers can simply scan their identity document's IC chip, allowing them to swiftly complete verifications and transactions without visiting a physical branch. This not only streamlines banking tasks but also accelerates the processing time significantly, contributing to a better customer experience.
Additionally, this digital approach aligns with the ever-evolving landscape of banking technology, where convenience and efficiency are paramount. The #tsumuGO_mobile app is designed with user-friendliness in mind, reflecting its commitment to making banking accessible and efficient for everyone.
Asahikawa Credit Union's Vision for the Future
Asahikawa Credit Union has been keen on enhancing customer convenience. According to Yoshito Tadokoro, a system department official at the credit union, the integration of LIQUID eKYC into #tsumuGO_mobile represents a significant advancement. It allows various banking procedures to be completed without visiting the bank, which is a crucial aspect of modern banking.
The credit union remains devoted to balancing digital convenience with traditional face-to-face interactions. They aim to deliver better financial services to the community by embracing digital solutions while maintaining personal relationships with their customers.
LIQUID eKYC: Market Leader in Online Verification
LIQUID eKYC has consistently held the number one position in the eKYC market for six consecutive years. This service facilitates identity verification for online transactions, account registrations, and more through the capturing of identity documents or via JPKI. It supports a range of uses including age checks for student discounts.
With advanced artificial intelligence and biometric technologies, LIQUID ensures a low dropout rate from the start to the completion of the verification process. To date, the ELEMENTS group has successfully handled approximately 150 million identity verification tasks with about 600 corporate contracts, solidifying their reputation in the digital identity field.
Conclusion
The adoption of LIQUID eKYC by Asahikawa Credit Union marks an important step towards transforming the banking experience for customers in the region. With a focus on seamless service and operational efficiency, Liquid and the credit union aim to support the community by making banking services more accessible for everyone.
For more information on LIQUID eKYC, visit
here.