#USA #Kansas City #Curbit #54th Street #Kitchen Management

54th Street Restaurants Partners with Curbit

In an exciting development for the restaurant industry, 54th Street Restaurants has entered into a strategic partnership with Curbit, a well-respected provider of capacity management solutions. This collaboration aims to revolutionize digital ordering and optimize kitchen efficiency across all of their locations.

The partnership comes as a response to the growing demand for seamless digital ordering experiences, especially following a successful pilot program at select locations of 54th Street. The results were promising, showcasing a remarkable 73% reduction in food dwell time. This significant improvement means that food is prepared and served while it's fresh, ensuring a better experience for customers picking up their orders.

Enhanced Operational Efficiency

The operational changes led by this partnership are far-reaching. With Curbit's dynamic kitchen capacity management system now implemented, 54th Street anticipates reducing wait times for customers and improving overall satisfaction. During the pilot, there was also a 10% increase in the capacity for digital orders and a 3% boost in guest sentiment, indicating that real-time management plays a crucial role in enhancing throughput and the customer experience.

Al Stenner, the Vice President and CIO of 54th Street Restaurants, explained the importance of optimizing kitchen workflows in today’s fast-paced ordering environments. ‘With the rise of digital ordering, it's critical that we optimize our kitchen workflows to maintain food quality and guest satisfaction,’ said Stenner. The system now allows kitchens to adjust dynamically, aligning guest pickup times with the actual speed of service, ultimately ensuring that customers receive their meals at peak freshness.

Key Features of the New System

The Curbit platform comes packed with several innovative features aimed at streamlining operations:

• - Dynamic Lead-Times: The system can adjust lead times based on real-time changes in kitchen capacity, which helps in maintaining a smooth flow in food preparation.
• - Real-time SMS Updates: Customers will receive timely updates about their orders via SMS, keeping them informed about the progress of their orders.
• - Speed of Service Insights: This functionality provides crucial insights that help optimize kitchen performance and maximize throughput, ensuring that restaurants meet customer expectations during peak hours.

A Game-Changer in Digital Ordering

Scott Siegel, Co-Founder and CRO at Curbit, expressed enthusiasm about this partnership. He remarked, “54th Street Restaurants is setting a new standard in digital order management by enhancing their existing systems with Curbit’s capabilities. This partnership not only elevates order efficiency but significantly enriches the guest experience with fresher food handoffs.”

As Curbit’s systems are rolled out to all 32 locations of 54th Street Restaurants, enthusiasts eagerly await to see how this will impact the dining experience. The technology aims to strike a balance between efficient food preparation and an enjoyable customer journey. With this level of innovation, 54th Street is set to lead the charge toward smarter, more integrated restaurant operations.

About 54th Street Restaurants

54th Street Restaurants is known for its casual and energetic dining atmosphere, offering high-quality food and drinks. They are committed to using fresh ingredients and providing exceptional service processes that keep improving their standing in the industry. Based in Kansas City, MO, 54th Street is a subsidiary of KRM, Inc. To learn more about their offerings, visit 54th Street Restaurants.

About Curbit

Curbit specializes in capacity management solutions designed specifically for restaurants. Their focus is on optimizing order flow, improving the consumer experience, and enabling restaurants to scale their digital ordering capabilities effectively. For more information, check out Curbit.