#India #Noida #IT Support #Digital Garage #DG FutureTech

Introducing the Global IT Operation Monitoring Support Package

In response to the increasing demands faced by businesses in managing their IT operations, DG FutureTech India Pvt. Ltd., a subsidiary of Digital Garage Group, has launched a comprehensive monitoring support package designed for both cloud and on-premise environments. This service is crafted to alleviate the burden of IT staff, particularly in the management of server and application monitoring.

Service Overview

The new Global IT Operation Monitoring Support Package allows businesses to have their servers—ranging from one to five—monitored by DG FutureTech India’s dedicated team at a monthly cost starting from 98,000 yen (excluding tax). One of the most attractive features of this package is that it includes monitoring across all time zones, without any additional fees for night and weekend shifts. Whenever an alert is triggered, the responsible staff will assess the situation and notify clients through business communication tools such as Slack or Microsoft Teams. This is particularly crucial for companies relying on continuous operations, like Fintech and e-commerce platforms.

The Need for 24/7 Monitoring

With many corporations shifting globally and moving to cloud-based systems, establishing a 24/7 monitoring system for IT infrastructure has become a necessity. Nowadays, systems supporting not only traditional business operations but also Fintech, e-commerce, and social networking services require consistent uptime without regard to time zones. Maintaining such monitoring entirely in-house can pose significant challenges, leading to increased personnel and operational costs for IT departments.

Drawing from Experience

DG FutureTech India has vast experience servicing the Digital Garage Group, particularly in payment technology through DG Financial Technology. Leveraging years of operational knowledge and a high-quality operational framework, the company is now offering this service in a shared model, providing the unique capability of continuous monitoring at a standard price across all hours—something that is difficult to achieve within domestic operations. This flexibility allows companies that struggle to maintain their own nighttime and weekend monitoring to offload those responsibilities onto a trusted partner.

Key Features of the Package

1. Uniform Pricing Model: The simplest pricing structure allows monitoring with no additional fees. For a single shift (8 hours) monitoring 1 to 5 servers, the cost remains at 98,000 yen per month. More extensive options are available for those requiring a 2-3 shift system or monitoring of up to 100 servers.
2. Real-Time Human Monitoring: During critical alerts, bilingual operators will verify the situation before notifying via business messaging platforms. This human-driven alert system minimizes false positives and oversights, thus ensuring a higher quality of monitoring.
3. Rapid Deployment with Standardized Operations: Both cloud and on-premise environments can be addressed quickly through a standardized operations approach, ensuring reliability and operational quality.

Free Trial Campaign

To celebrate the launch of this new monitoring service, DG FutureTech India is conducting a two-week free trial campaign, commencing from September 1, 2026. This initiative provides prospective clients a chance to experience the service quality first-hand without any commitment. Participants benefit from monitoring one server or application, including immediate alert notifications, and during contract signing post-trial, an additional 10% off the first-year fees awaits them.

How to Participate in the Trial

The registration process for the trial consists of four straightforward steps:
1. Application - Submit your request via a dedicated form (including NDA).
2. KPI Agreement - Discuss and agree on the scope and key performance indicators (KPIs).
3. Trial Execution - Experience the service quality for two weeks.
4. Review & Proposal - Receive a formal proposal with potential discounts for a contract.

About DG FutureTech India

DG FutureTech India Pvt. Ltd. is a pivotal player within the Digital Garage Group, specializing in IT managed services and systems development. Utilizing its vast experience in the operation and monitoring of diverse systems within the group, DG FutureTech aims to enhance IT operations while supporting business growth and sustainable technological progress.