#Japan #Tokyo #HELP YOU #General Affairs #Knit Corporation

A New Era of General Affairs Support

Knit Corporation, the company behind the online outsourcing service HELP YOU, has recently unveiled a comprehensive service known as the "General Affairs All-in-One Support Plan". Founded with a vision of full remote operation, Knit has successfully built a team of over 600 individuals working online from across Japan and 35 other countries. This newly introduced service aims to address several pressing issues faced by corporate general affairs departments.

Background of the Service

In recent years, many companies have identified significant challenges within their general affairs functions. Some of these challenges include:

• - Declining productivity due to sudden tasks like handling phone calls
• - The risk of knowledge loss due to personnel turnover, leading to a black-box situation in operations
• - Insufficient resources for crucial initiatives such as cost reduction and digital transformation efforts

To mitigate these challenges, Knit Corporation has developed this service with the objective of creating a structure where companies can entirely delegate their general affairs. This explains the intention behind the "General Affairs All-in-One Support Plan", enabling corporate entities to refocus on strategic operations that require their attention most.

What the General Affairs All-in-One Support Plan Offers

This service is designed to encompass everything from handling the company’s main phone line 24/7 to managing mail, supplies, and fixed asset management. It is a Business Process Outsourcing (BPO) service that comprehensively addresses both front and back-office functions within the realm of general affairs.

Key Services Included

• - Phone Handling: 24/7 primary response service featuring an IVR for automated responses to enhance efficiency.
• - Comprehensive General Affairs Management: Managing mail, logistics, supplies, facilities, document and contract management, fixed asset management, and occasion-related gift coordination.
• - IT Device Setup: Ensuring that all necessary technology is appropriately configured and ready for use.

The telephone handling component efficiently merges automated responses with dedicated assistants who provide human interaction when needed, striking a balance between efficiency and quality of service.

Service Features

• - One-Stop Solution: Allows companies to outsource multiple functions at once, simplifying vendor management and optimizing the entire back office.
• - Robust Security Framework: Operating within a secure BPO center equipped with security rooms, access control, and surveillance cameras ensures risk mitigation and stable operations. This allows for handling sensitive information and managing operations that are difficult to execute online.
• - Highly Skilled Assistants: The assistants meet stringent selection criteria and undergo continuous training, meaning they provide not just task fulfillment but also improvement suggestions.
• - Flexible Operational Framework: Capable of adjusting to varying workloads and peak periods without necessitating hiring, training expenses, or investment in equipment, thus lightening organizational burdens.

Benefits of the Service

The General Affairs All-in-One Support Plan offers multiple benefits, including:

• - Streamlining back-office operations and optimizing costs
• - Enhancing productivity through concentrated focus on core business activities
• - Eliminating personnel dependency and fostering knowledge retention
• - Bolstering business continuity planning (BCP) with operations spanning multiple locations

The service possesses notable advantages over traditional personnel utilization, demonstrating greater flexibility, stability, and a broader range of services.

Exploring HELP YOU

The HELP YOU online outsourcing service is built to support your work efficiency by leveraging a skilled assistant team with diverse skill sets. By focusing on back-office operations such as HR, accounting, sales administration, and document generation, this service allows businesses to create an environment that prioritizes core activities.
The members of the HELP YOU team come from 35 different countries globally, as well as various regions across Japan, including Tokyo, Miyagi, Osaka, and Fukuoka.

For more information, visit:
HELP YOU Service Site
HELP YOU Recruitment Site

Company Overview

Company Name: Knit Corporation
CEO: Takao Akizawa
Headquarters: 1-11-11 Jingumae, Shibuya, Tokyo, Green Fantasia Building 407
Establishment: August 2017 (HELP YOU service launched in 2015)
Business Description: Operating the online outsourcing service HELP YOU, offering support services and media initiatives aimed at fostering and empowering workers.

Contact Information

For inquiries regarding this service, please contact:
Knit Corporation, Public Relations: Ozawa
Phone: 050-5212-5574
Email: [email protected]