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JTB and GoWell Join Forces for Global Talent Acquisition

In a significant move towards enhancing global talent recruitment, JTB Corporation, headquartered in Shinagawa, Tokyo, has signed an agreement with GoWell Corporation, based in Chuo, Tokyo. The collaboration aims to attract diverse talents from around the world, overcoming barriers of language, culture, and values to create impactful business outcomes. This innovative plan, termed the "Advanced Foreign Talent Recruitment Partnership RPO," entails a comprehensive support system by GoWell that encompasses advisory services to talent pooling and selection, reinforcing companies' global hiring frameworks.

Strategic Expansion of JTB Group

Recently, JTB Group has been proactive in global expansion, highlighted by its acquisition of Northstar Travel Group, a leading global travel media entity, and the establishment of a branch in Dubai, UAE. The company is committed to creating a workspace that fosters the growth of diverse talents, regardless of their backgrounds—both fresh graduates and experienced professionals. This commitment aligns with JTB’s goal of sustainably enhancing corporate value.

Defining Global Talent

At JTB, the term "Global Talent" refers to individuals who can transcend language, culture, and value differences to collaborate and achieve results globally. This partnership is part of JTB's strategy to strengthen travel operations originating from Japan as well as its Destination Management Company (DMC) ventures abroad. The aim is to enhance JTB's presence in both local and international markets by inviting individuals who can help co-create a new corporate culture from within.

Additionally, JTB has introduced a new "Global Course" for fresh recruits, aimed at cultivating talents that can lead the JTB Group into the future.

Collaboration Motivation

GoWell embodies a mission to connect Japan, Asia, and the world while fostering happiness through global talent ventures and language solutions. The company's ethos aligns with JTB’s values of diversity, equity, inclusion, and belonging (DEIB), making this partnership a natural fit. With over 10,000 successful implementations and extensive experience in providing support in the field of advanced foreign talent in Japan, GoWell brings invaluable insights to enhance JTB's global recruitment framework and environment—one that welcomes diverse talents.

Insights from JTB’s CHRO

Seiichi Ohyagi, JTB's Senior Executive Officer and Chief Human Resources Officer (CHRO), emphasizes that strengthening the global recruitment framework is not merely about accepting foreign talents, but about fostering a collaborative environment where diverse talents can innovate and create new exchanges. He stresses that the success of future corporate growth relies on effectively integrating diversity into the core values of company culture. His partnership with GoWell represents a bold challenge to restructure JTB Group.

GoWell’s Perspective

Kazukazu Matsuda, President of GoWell, states that the emergence of companies like JTB, which seamlessly integrate global expansion with talent strategy, holds significant promise for Japan as a whole. He points out that recruitment serves as a foundation for cultural creation, and building environments where multinational talents can thrive is essential for societal progress. GoWell intends to be a supportive partner in shaping a “society where diversity becomes strength,” starting from the ground level of corporate recruitment.

Future Outlook

Looking ahead, JTB Group aims to expand its collaborations with diverse talents on a global stage. This initiative is set to accelerate the recruitment and engagement of individuals from varied backgrounds, ultimately reinforcing the human resource foundation crucial for its global business growth. The encounters with diverse talents are envisioned to significantly propel JTB Group’s future endeavors.

Note: In JTB Group, the term "human resources" is intentionally referred to as "human assets" to underline their value as essential resources that drive growth within companies and organizations.