#Germany #TeamViewer #Göppingen #Digital Workplace #Frontline

TeamViewer Recognized as Best-in-Class for Connected Worker Platforms

In a significant achievement, TeamViewer has been named the only best-in-class vendor in the 'Digital Platforms for Connected Workers' category as highlighted in the PAC RADAR report for 2025. This recognition marks the second consecutive year that TeamViewer has been acknowledged as a leader, signifying its unwavering commitment to enhancing digital workplace solutions.

Founded in 2005, TeamViewer has evolved into a global frontrunner in providing remote access and digital workplace solutions. Its innovative platform, TeamViewer Frontline, integrates augmented reality (AR) to significantly enhance frontline productivity. This technology is especially pivotal in sectors such as logistics, manufacturing, and field services, where real-time connectivity and guidance can drastically improve operational efficiencies.

The Strength of TeamViewer Frontline

The PAC RADAR report asserts the strength of TeamViewer Frontline, which aims to transform manual processes through smart device use, including smart glasses and industrial wearables. By enabling employees to follow guided workflows and collaborate with remote experts, TeamViewer Frontline not only minimizes errors but also boosts efficiency. The service seamlessly integrates with leading enterprise systems such as SAP, Siemens, and Manhattan Associates, allowing companies to streamline operations without necessitating major infrastructure changes.

Arnold Vogt, Head of Digital IoT at PAC, stated, “While the market for connected worker platforms is still in a consolidation phase, our analysis shows that TeamViewer is currently the only best-in-class provider.” This endorsement reflects TeamViewer's focus on relevant use cases and strategic partnerships that empower it to capture a growing market share faster than industry competitors.

Notable Implementations

Over the past year, numerous global companies have adopted TeamViewer Frontline to optimize various facets of their operations. Here are some noteworthy implementations:

• - GE Aerospace utilizes Frontline Upskill to train technicians globally using advanced 3D models of engines and aircraft components.
• - Volvo Group employs Frontline's vision picking solution to enhance its spare parts logistics, resulting in a remarkable 25% boost in picking quality and expedited onboarding processes at its Sydney distribution center.
• - Brack.Alltron, a Swiss logistics and retail provider, adopted vision picking via smart glasses, achieving a 15% increase in order processing speed and a significant 12% reduction in errors during peak times.
• - Vandemoortele, a prominent European food group, has scaled Frontline across six warehouse sites, leading to a 25% reduction in average training time for temporary staff.
• - Uniting, one of Australia's largest care providers, is currently piloting Frontline to enhance the onboarding and training processes for support staff in aged care facilities.

Mei Dent, Chief Product and Technology Officer at TeamViewer, expressed her pride in the recognition: “We’re honored to be recognized again by PAC, and especially proud to be the only company named best in class in our category this year.” She emphasized that this validation highlights TeamViewer’s ongoing work to address operational challenges through effective, scalable technology.

Future Directions

In its pursuit of further advancements, TeamViewer is expanding the capabilities of its connected worker solutions by integrating artificial intelligence into its offerings. This includes features like real-time multilingual subtitles to eliminate communication barriers in remote support sessions, automatic transcription tools for capturing essential insights seamlessly, and new tools enabling AI-driven workflow generation that simplifies the conversion of documents into structured digital workflows.

As the digital landscape continues to evolve, TeamViewer is focused on delivering clear value by enhancing productivity, reducing downtime, and improving both customer and employee satisfaction. With an impressive customer base of approximately 660,000 companies globally, TeamViewer remains committed to making workplaces smarter and more efficient.

Based in Göppingen, Germany, TeamViewer's continued growth, which included an impressive revenue of around EUR 671 million in 2024, showcases its vital role in the global transition towards digital transformation amidst increasing demands like skilled labor shortages and evolving workplace dynamics. For more information, visit TeamViewer's official website at www.teamviewer.com and witness how this digital workplace platform is making work better.

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TeamViewer SE (TMV) is publicly traded on the Frankfurt Stock Exchange and is part of the MDAX.