Randstad's Commitment to Enhancing Public Services
Randstad, a leading human resource service provider based in Japan, officially launched its first public service page on September 10, aiming to expand its investment in administrative sectors and enhance its social contributions. Under the leadership of CEO Tetsuya Sarutani and Chairman Junosuke Michigami, the company intends to significantly ramp up its public service efforts by training specialized personnel across its network.
Strengthening the Core Team
As the company prepares for its transition, beginning in July 2024, Sarutani will take on the role of Chief Growth Officer (CGO). The reorganization reflects a proactive approach to address the regional challenges that local governments face. Under this new initiative, Randstad's aim is to quintuple its administrative service contracts by 2030. This ambitious growth is fueled by the realization that being a partner to communities means engaging deeply with the specific issues they encounter, rather than simply acting as a contractor.
Randstad's core values emphasize the need for business partners to derive mutual satisfaction and uphold social responsibilities, reinforcing the company's commitment to drive positive societal outcomes. This is evident as Randstad plans to offer value-based solutions to address complex local issues, with a focus on delivering social stability.
Nationwide Reach and Proven Expertise
With numerous operating bases across Japan, Randstad has confirmed its competitive edge in public service. The company has previously handled numerous economic support-related BPO services during the post-pandemic surge, managing inquiries and processing applications for local governments. Randstad showcases its strengths through its experience in overseeing governmental qualifications and conducting various municipal examinations, as well as assisting in election-related operations.
The extensive branch network allows for a broad reach across the nation, enabling Randstad to address projects in remote areas where others may lack access. This commitment to local engagement underpins the company's strategy to deliver tailored services while expanding its capacity.
Building Capabilities and Specialized Training
To reinforce its public service effectiveness, Randstad has established a dedicated administrative project promotion team that is expanding its workforce in response to growing business needs. This specially trained team consists of supervisors and ambassadors strategically placed at major locations nationwide. Their roles are crucial in fortifying partnerships with local governments and ensuring the preparedness of Randstad to tackle administrative projects.
Training sessions have already been conducted for supervising staff and will continue into the fall, focusing on enhancing specialized skills. On September 10, Randstad also unveiled a dedicated public service webpage that includes successful case studies, demonstrating its enhanced capability and commitment to addressing the pressing issues of depopulation, aging, and recruitment challenges faced by public sectors across Japan.
Through these efforts, Randstad is dedicated to promoting sustainable communities by directly engaging with and solving human-related issues faced by administrative institutions. It aims to foster a society where capable human resources are available, thus creating a healthier, more sustainable environment for all.
For more information on Randstad’s public service offerings, visit
Randstad Administrative Service.
About Randstad
Company Overview
- - Name: Randstad N.V.
- - Established: October 1960
- - Headquarters: Netherlands
- - Employees: 41,400
- - Revenue: 3.9782 trillion yen (€241.22 billion) as of 2024
- - Business Scope: Comprehensive human resources services
- - Website: Randstad
Randstad has a clear vision of becoming the most equitable and professional staffing agency worldwide, supporting businesses in their growth by providing high-quality and flexible workforce solutions across various sectors. The company’s commitment to creating a sustainable future is evident in its endeavors to assist individuals in finding meaningful work and developing necessary skills.