Altius Link Launches Comprehensive Microsoft 365 Copilot Support Services

Altius Link, a company based in Shibuya, Tokyo, is set to begin offering their all-encompassing service for Microsoft 365 Copilot on July 1, 2025. This service aims to assist organizations in navigating the various stages of Copilot adoption—from implementation to its effective and advanced utilization.

According to a recent study by Teikoku Databank, only 17.3% of companies are currently leveraging generative AI, with over half expressing concerns about a lack of personnel and expertise. As interest in generative AI continues to grow, numerous challenges remain regarding its practical implementation. Altius Link seeks to address these challenges by utilizing its extensive experience in supporting Microsoft 365 products and providing BPO services to over 1,300 companies. By offering tailored guidance that considers industry-specific needs, Altius Link aspires to facilitate optimal utilization of Copilot among businesses.

The “Microsoft 365 Copilot Total Service” is designed to provide a comprehensive solution to corporate challenges related to Copilot. The journey begins with the decision-making process regarding whether or not to contract the service and evolves into strategies for solidifying usage and maximizing its effectiveness post-implementation. Altius Link's service is structured around three core offerings: Discovery, Consulting, and Boost.

Service Overview

1. Discovery:
This phase includes support for evaluating the need for Copilot. Companies can visualize usage requirements, gain practical experience with paid features of Copilot, and receive tailored reports to aid in decision-making.

2. Consulting:
Altius Link provides optimal operational strategies based on “usage data” and “feedback from the field.” A dedicated dashboard will visualize the current usage of Copilot, which will help identify areas where utilization can be improved. Moreover, the consulting process involves interviewing staff to extract specific challenges and needs, thereby crafting targeted strategies for different departments or applications (such as Teams, Word, PowerPoint, etc.).

3. Boost:
This offering focuses on fostering stable utilization of Copilot, aimed at improving operational efficiency and nurturing talent capable of leveraging Copilot effectively. Altius Link will provide hands-on training, assistance in developing prompts, and support in creating automation applications. The establishment of a community site will further encourage the sharing of strategies among employees, thereby contributing to overall efficiency.

Strong Support with Proven Expertise

Three key premises enable Altius Link to deliver optimal support to client companies:
1. Extensive Industry Knowledge: With a track record of collaborating with over 1,300 companies across diverse sectors such as manufacturing, telecommunications, finance, and public sectors, Altius Link fully understands the unique challenges faced by various industries.

2. Rich Knowledge of Microsoft 365: Altius Link employs around 700 professionals who are well-acquainted with Microsoft products, ensuring that businesses receive thorough knowledge and support across all stages—from design to active utilization of prompts and Copilot agents.

3. One-stop Operations: All ancillary BPO operations associated with the implementation and usage of Copilot, such as data organization and operational design, are seamlessly handled under one roof, ensuring that clients can concentrate on core business activities without distraction.

Altius Link’s combination of in-depth industry knowledge and advanced expertise in Microsoft 365 positions the firm to accelerate digital transformation for their client companies through practical support and integration with BPO services.

An Invitation to Learn More

In conjunction with the launch of this service, Altius Link will host a webinar titled “The Real Use of Generative AI in Microsoft 365: Learning from Practical Examples of Copilot, Power Platform, and AI Builder for Promoting DX” on July 22, 2025. This session will feature presentations from representatives of Mitsui & Co. Logistics Strategy Division, discussing specific cases of operational efficiency improvements utilizing Copilot.

Webinar Details

- Date: July 22, 2025, from 11:00 AM to 12:00 PM
- Target Audience: Information systems, DX promotion, business reform, and operational units responsible for implementation
- Registration: Free of charge, pre-registration required, with a limit of 500 participants Register Here

This webinar is ideal for individuals considering Copilot adoption but feeling uncertain about necessary preparations or implementation strategies. It also suits those who have partially implemented the tool but seek successful full-scale deployment, or for those needing training and resources.

For additional information or inquiries, visit Altius Link's official website or contact their service desk.

In summary, Altius Link’s new Microsoft 365 Copilot Total Service intends to enable organizations to tap into the immense potential of generative AI, ensuring that they not only implement this technology but also realize its full benefits in enhancing efficiency and productivity.