#Japan #Tokyo #ERP Services #Hitachi Solutions #Microsoft Dynamics 365

Hitachi Solutions: A Leader in Microsoft Business Applications

In August 2025, Hitachi Solutions was proudly recognized as a 'Leader' in the "Microsoft Business Applications Services PEAK Matrix® Assessment" by the Everest Group. This acknowledgement places Hitachi Solutions among the elite group of ten companies excelling in service delivery and global reach specifically within CRM and ERP domains.

Global Presence and Excellence

Headquartered in Shinagawa, Tokyo, Hitachi Solutions operates with a robust international network, having bases in North America, Southeast Asia, and India, complemented by development centers in Portugal and Costa Rica. This extensive global footprint allows the company to offer unparalleled delivery capabilities across various markets, thereby enhancing its relevance and impact in the technology sector.

The PEAK Matrix assessed 31 leading service providers in the field of business application services focused on Microsoft Dynamics 365 and Microsoft Power Platform. It rated the companies based on their delivery capabilities and market impact, categorizing them into 'Leader', 'Major Contender', and 'Aspirant'. Hitachi Solutions' strengths particularly lie in delivering services tailored to manufacturing, public, retail, and consumer goods sectors, which have been critical in establishing its position as a 'Leader' once again in the latest assessment released in September 2023.

Key Strengths Recognized

The Everest Group thoroughly evaluated Hitachi Solutions based on several pivotal points, including:

• - Strong Partnership with Microsoft: The company's robust collaboration with Microsoft has empowered Hitachi Solutions to leverage advanced AI technologies in its service offerings.
• - Strategic Service Deployment: Their approach to enhance customer operational efficiencies and engagement through strategic services has proven to be highly effective.
• - Comprehensive Solutions: By utilizing Microsoft Dynamics 365 and Microsoft Power Platform, Hitachi has accumulated a diverse range of successful implementations across multiple industries.

Commentary from Leadership

Tomoko Soeda, Executive Officer and Head of Industrial Innovation Business Division at Hitachi Solutions, stated, "We are honored to be recognized as one of the ten 'Leaders' in the Everest Group's report, standing out as the sole Japanese company in this elite group. Our commitment remains focused on providing innovative solutions and outstanding technology to support our clients' global business endeavors."

Looking Ahead

As Hitachi Solutions continues to thrive, the company is ready to integrate new technologies that enhance its offerings in Microsoft Dynamics 365 services. Their solutions are designed to harness the power of cloud and data utilization, supporting businesses in a sustainable manner. Upcoming initiatives include the implementation of cutting-edge systems such as Microsoft Fabric, Microsoft 365, Microsoft Azure, Foundry model for Azure OpenAI, and an array of other Microsoft services to deliver a comprehensive suite of solutions globally.

Hitachi Solutions is committed to empowering various industries to achieve sustainable management and operational excellence. With a portfolio boasting over 2400 Microsoft Dynamics 365 successful global deployments, they are well-equipped to meet customer needs from system construction to maintenance and operation on an international scale.

About Hitachi Solutions

Hitachi Solutions aims to achieve digital transformation grounded in co-creation with clients by providing various solutions leveraging state-of-the-art digital technologies. Their approach ensures addressing societal and corporate challenges globally, contributing to a future where individuals live safely and comfortably in a society capable of continuous growth.

For inquiries relating to solutions offered by Hitachi Solutions or more information, please visit their website.

Disclaimer

Please note that the information regarding product prices, specifications, service details, and URLs mentioned in this article are current as of the publication date. Changes may occur without notice; thus, it is essential to refer to the website for the most recent updates.