#USA #New York #Facility Management #Facilio #Skeens Warehouse

Introduction

Skeens Warehouse Services, an established name in third-party facility support with a legacy spanning over 35 years, has recently formed a partnership with Facilio, a global leader in property operations platforms. This collaboration aims to enhance work order management and bolster vendor communications, marking a significant shift towards a streamlined operational model.

Streamlining Operations

Before implementing Facilio’s solutions, Skeens faced challenges managing work orders and coordinating with subcontractors. Their previous processes relied heavily on manual workflows, which not only limited visibility but also contributed to operational inefficiencies. Approvals and progress tracking required considerable effort, while handling quotes and invoices through email further complicated their operations. This resulted in a cumbersome system that struggled to scale effectively.

The introduction of Facilio's Connected CMMS Suite has transformed Skeens' operational landscape. With this comprehensive solution, all stakeholders can now collaborate seamlessly on a unified platform. Notably, the deployment includes a Vendor Mobile App equipped with automated check-in and check-out functionalities, eliminating the previous reliance on manual phone check-ins. Furthermore, the platform standardizes quotation and invoicing workflows, facilitating performance tracking through an organized vendor matrix and enabling clients to submit work orders directly via a dedicated client portal.

Transformative Change

Reflecting on the changes, Riley Skeens, Vice President of Operations at Skeens Warehouse Services, stated, "Facilio has completely transformed how we manage our day-to-day operations. What used to take multiple tools, emails, and manual steps is now streamlined and fully visible in one place. We've not only eliminated hours of manual coordination but are now better equipped to scale our services for new clients and international expansion."

What this partnership represents goes beyond just operational efficiency. As Prabhu Ramachandran, Founder and CEO of Facilio, articulated, the essence of modern facility management lies in its ability to adapt, connect, and deliver value across various sites and clients. This mindset drives the development of tools that empower organizations like Skeens to merge fragmented operations, automate essential workflows, and gain a real-time, comprehensive view of their entire portfolio.

The realignment of Skeens’ operations to embrace automation and interconnected functionality serves as a testament to the positive ripple effects such changes can create. By turning operational complexity into actionable insights and real-time data, Skeens is now positioned to enhance service standards significantly and drive impactful business performance in facilities management.

Conclusion

The involvement of Facilio's Connected CMMS has brought about a paradigm shift in maintenance strategies for organizations like Skeens. By integrating people, processes, and systems onto a single intelligent platform, Facilio supports their clients in achieving not only operational efficiency but also aligning maintenance as a strategic driver of business performance. By leveraging advanced features such as AI, real-time analytics, and IoT integration, Skeens can now operate with greater visibility and control across their multi-site portfolios. This partnership undoubtedly sets the stage for the evolution of facility operations in an increasingly competitive environment.