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SysAid Introduces License Manager

In a significant move for IT administration, SysAid has launched its groundbreaking License Manager, a feature now available to all its users. This functionality is designed to empower IT teams by giving them comprehensive control over software licenses and usages. By automating the mundane and tedious tasks associated with software management, SysAid's latest offering aims to revolutionize how organizations approach their IT infrastructure.

Centralized Control at Your Fingertips

License Manager consolidates the management of SaaS and software licenses into a single hub within SysAid's IT Service Management (ITSM) platform. This unification eradicates the common practice of relying on spreadsheets for license tracking, which often leads to errors and discrepancies. The new tool not only tracks active licenses but also identifies unsanctioned usage, enabling organizations to gain clarity on their software investments.

With studies indicating that approximately 25% of SaaS licenses remain unused, the need for transparency in this area cannot be overstated. License Manager surfaces critical insights into software usage across an organization, providing opportunities for cost savings and facilitating improved decision-making.

Leveraging AI for Enhanced Efficiency

At the heart of License Manager is its robust AI technology. The system automates previously manual processes, such as scanning contracts and analyzing software usage data. This results in not only improved visibility for IT teams but also enhanced compliance and cost efficiency. Avi Kedmi, SysAid's CEO, emphasized the importance of this tool: “In a time when CIOs rank budgeting and cost management as their top priority, License Manager helps IT leaders regain visibility, efficiency, and control.”

Streamlined Processes for Today’s Challenges

Some of the core functionalities of License Manager include:

• - Automatic Discovery of SaaS Applications: Effortlessly identify all software applications utilized within the organization through integrated Data Processing (IDP). This feature ensures accurate inventory without manual intervention.
• - License Utilization Tracking: Compare the number of purchased licenses against the active users to detect both underutilization and overutilization, promoting better allocation of resources.
• - Cost Optimization and Renewals: By reassigning unused licenses, organizations can trim unnecessary expenses and negotiate more favorable contract renewals based on precise data.
• - Compliance and Governance Assurance: License Manager actively monitors license usage against established compliance standards, helping to mitigate risks associated with shadow IT.

Real-World Impact

The feedback from early adopters of License Manager has been overwhelmingly positive. Clifford DuPuy, the Director of Information Technology for Grand Traverse County, shared his experience: “We went live and by the end of the day, we had all of our IT contracts in the system. It’s incredible to have all information with upcoming renewals in one location.” This sentiment is echoed across the board as organizations express relief at having a reliable system to manage their software resources effectively.

Immediate Availability and Future Promise

Currently, License Manager is accessible to all SysAid customers, with an Early Adopter promotion running until the end of 2025, making it an opportune time for organizations to leverage this innovative tool. The launch of License Manager mirrors SysAid's commitment to harnessing AI for practical, everyday applications in IT environments. By integrating automation into routine tasks, SysAid is not only simplifying the process of software management but also enabling businesses to focus on what they do best—innovate and grow.

About SysAid

SysAid is dedicated to enhancing organizational performance through AI-driven solutions tailored for IT service management. With a user base exceeding 5,000 customers, ranging from small businesses to Fortune 500 enterprises, SysAid operates in over 140 countries. Learn more about their offerings and how they can optimize your IT operations by visiting www.sysaid.com.