Ecer.com Transforms Global B2B Marketplace Through AI and Mobile Innovation

As the landscape of global trade evolves into a more digital marketplace, small and medium-sized enterprises (SMEs) in China are focusing on strategies for international 'digital expansion.' Leading the charge in this transformation is Ecer.com, a prominent mobile business-to-business (B2B) marketplace. Recently, the platform rolled out a major strategic upgrade that integrates Artificial Intelligence (AI) and mobile technology, marking a shift from a basic connection marketplace to an advanced empowerment ecosystem.

Shifting Towards an Empowerment Ecosystem

The core of Ecer.com's new strategy is to focus on "Intelligent Empowerment" and "Ecosystem Co-construction." This initiative aims to expand beyond mere transaction matching and cover the entire internationalization lifecycle for businesses, offering comprehensive services including source matching, multilingual communication, digital factory verification, and smart logistics solutions. In essence, this transformation positions Ecer.com as a trusted full-cycle partner for SMEs, moving away from the traditional role of an informational intermediary.

Innovating the Trade Experience

One standout feature of the new Ecer.com platform is the migration of essential trading processes, such as factory verification and business negotiations, directly onto its mobile application. This innovation significantly reduces transaction costs and enhances inter-business collaboration. For instance, VIVI DENTAI LABORATORY successfully used the Ecer.com mobile app to finalize an online factory verification and negotiation with a US-based dental lab in just three days. Historically, this process typically took two weeks, showcasing a 40% reduction in costs due to this technological enhancement.

In addition to improving operational efficiency, Ecer.com utilizes AI to develop a smart matching system and offers a 24/7 multilingual customer service support system. These advancements ensure proper alignment between supply and demand while allowing seamless and effective communication, thereby addressing complex challenges such as information asymmetry and cultural differences that often impede international trade.

Building a Global Trade Network

With a rich history spanning over sixteen years, Ecer.com boasts a robust network of around 2.6 million global suppliers, operating in over 150 countries. By providing continuous support through an