Fresno Unified's Game-Changer: Zūm Transforms Student Transportation Services

Fresno Unified's Partnership with Zūm: A New Era in Student Transportation



Fresno Unified School District, the third largest district in California, has taken a significant step towards modernizing its student transportation services by entering into a five-year contract with Zūm. This collaboration underscores a commitment to improving safety, efficiency, and equitable access to student transportation for its nearly 70,000 students across over 100 schools.

Starting from August 2025, Fresno Unified will leverage Zūm's innovative technology platform to manage and monitor all general education bus routes for the 2025-26 school year. This marks a major shift in how student transportation is approached at a time when schools are increasingly focusing on utilizing technology for operational efficiency and enhanced service delivery.

Enhancements to Transportation Services


The partnership with Zūm signifies more than just a new bus provider. Zūm brings to the table a comprehensive transportation solution that incorporates cutting-edge technology designed specifically for the needs of school districts. This includes features like real-time tracking via a dedicated app, allowing parents and school administrators to stay informed about bus locations and schedules. By utilizing Zūm’s platform, Fresno Unified aims to optimize routes, thereby minimizing student ride times and enhancing the overall transportation experience.

In the 2026-27 school year, Zūm's services will extend to include special education routes, further broadening the scope of their transportation offerings. The company is committed to providing higher wages and expanded benefits for drivers, ensuring that qualified personnel who prioritize student safety are at the helm of these transport services.

A Commitment to High Standards


Misty Her, the Superintendent of Fresno Unified, emphasized the importance of the partnership, stating, "Zum has a proven track record with recruiting and retaining high-quality drivers, implementing best-in-class equipment and technology, and a commitment to safety and customer service." The district's collaboration with Zūm not only aims to enhance the quality of services but also addresses the pressing need for equitable transportation solutions that cater to every student's needs.

Furthermore, Zūm places great emphasis on rigorous driver training and safety protocols through its proprietary program, SafeGuard. This program ensures that all drivers not only meet state and federal requirements but also adhere to specific standards for the safe pick-up and drop-off of students. Safety is paramount, and Zūm’s commitment to it is evident throughout their operational framework.

Upgrading the Fleet


Students and drivers will both benefit from Zūm's investment in a modern fleet equipped with air conditioning and the latest safety features. These enhancements are designed to improve comfort and safety, creating a better travel experience for everyone involved.

The expansion of Zūm's services across various states in the U.S. reflects its growing influence in transforming traditional school transport systems into more efficient, student-centered operations. This modernization aligns with the national movement towards innovative solutions for student transportation that prioritize safety, efficiency, and accessibility.

As Zūm continues to expand its footprint, school systems considering partnerships should note that they are not just investing in transportation but in the future of safe, equitable, and tech-enabled student travel. With its robust monitoring systems and highly trained drivers, Zūm is establishing a new standard in school transportation.

For those interested in the ongoing developments in student transportation and the increasing role technology plays within it, the partnership between Fresno Unified and Zūm serves as a pivotal case study. As the school year progresses, both students and families can look forward to a transportation experience that is integrated, efficient, and reflective of modern needs. This partnership is poised to set a benchmark for others to follow, demonstrating that the future of student transportation is here, and it begins with a commitment to excellence and innovation.

In conclusion, Fresno Unified School District's decision to partner with Zūm is a transformative move that not only addresses current challenges faced in student transportation but also sets the stage for future developments in this crucial aspect of education. It is an exciting time for the district, and the community can expect significant improvements in the transport systems that serve their students.

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