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BMC Secures Prestigious Gartner® Peer Insights™ Customers' Choice Recognition

In an impressive recognition of its innovative capabilities, BMC has been acknowledged in the Gartner Peer Insights "Voice of the Customer" report as a Customers' Choice for 2025 in Service Orchestration and Automation Platforms. This honor is a testament to the company's commitment to delivering exceptional solutions that enhance operational efficiencies in organizations worldwide.

The distinction from Gartner is primarily based on ratings and feedback from professionals who actively use BMC's services. To qualify for the Customers' Choice title, companies must achieve scores that not only meet but exceed the market average in both User Interest and Adoption, along with Overall Experience. With an impressive overall rating of 4.5 out of 5 based on an astounding 49 recent peer reviews, it's clear that BMC has won the hearts of its customers.

Sofia Barbosa, Chief Customer Officer at BMC, highlighted the significance of this recognition by stating, "This acknowledgment means so much to us, as it comes directly from our customers. Their voice guides every innovation we pursue. This recognition reflects the partnership, trust, and collaboration we strive to maintain every day with our clients."

Customer Insights and Reviews

The reviews coming from BMC customers illustrate the impact of Control-M, BMC’s leading automation tool. According to a data and analytics leader in IT services, Control-M offers a centralized platform that simplifies the scheduling and monitoring of batch workflows across diverse systems. This capability has facilitated smoother project workflows, reduced the need for manual processes, and enhanced reliability across various applications.

IT leaders in banking echo similar sentiments, praising Control-M as a highly reliable workload automation tool that significantly enhances their ability to manage and schedule batch jobs seamlessly. The tool's sophisticated API integrations have led to improved operational efficiency and stronger governance within their organizations. Moreover, customers appreciate Control-M’s single-point control setup, significantly reducing human errors and stress during job scheduling.

Enhancing Automation with Control-M

Available both as a SaaS solution and self-hosted platform, BMC’s Control-M aids organizations in starting and scaling their automation initiatives effectively. The platform has gained credibility over its 30 years of ongoing innovation, embodying flexibility and reliability. Key features of Control-M include:

• - Jett: Powered by generative AI, this advisor provides users with real-time insights, helping streamline decision-making processes.
• - Unified Control: It manages AI/ML pipeline orchestration and facilitates file transfer management, assuring users have universal visibility over their workflows.
• - Integration Library: An extensive array of pre-built integrations encompassing enterprise applications, databases, cloud services, RPA platforms, and collaboration tools to ensure seamless operations. Impressively, BMC has added over 40 new integrations in just the last 18 months.
• - Jobs-as-Code: This innovation extends collaboration between development and operations teams, further simplifying the automation workflow.

Recognition and Future Directions

BMC's visibility in the market further solidified as the company was recognized as a Leader in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms. They were also mentioned in the 2025 Gartner Market Guide for DataOps Tools, further amplifying their presence as a thought leader in the industry.

BMC's forward-thinking approach continues to resonate in the marketplace, as seen in their capabilities to integrate user feedback into developing relevant solutions tailored to customer needs. The acceptance of this award underscores BMC's dedication to facilitating transformational growth and success for businesses harnessing their platforms.

In conclusion, BMC remains committed to advancing its technology solutions while ensuring customer voices dictate the development of future innovations. The company invites potential users to discover more about Control-M and experience firsthand the leading automation solutions that BMC offers.

Additional Resources

Want to learn more about BMC's Control-M? Check out additional resources and download the full report on Gartner Peer Insights to understand why BMC stands out in the increasingly competitive landscape of Service Orchestration and Automation Platforms.

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