Microland Emerges as a Leader in 2024's ISG Providers Lens for Intelligent Automation Services

Microland Achieves Leader Status in ISG Providers Lens Study 2024

In a significant development, Microland, a prominent name in the global digital transformation landscape, has been acclaimed as a Leader in the ISG Providers Lens Study 2024 for Intelligent Automation Services in the U.S. This recognition underscores the company's commitment and innovative capabilities in the field of Artificial Intelligence for IT Operations (AIOps).

Overview of the ISG Providers Lens Study 2024

The ISG Providers Lens Study provides an in-depth assessment of Intelligent Automation Service Providers, focusing on their automation strategies and integration of advanced technological capabilities. This study highlights the necessity for a customer-centric approach, which is essential for creating effective performance metrics in organizations. Notably, it reflects the growing emphasis on responsible automation practices, catering to the increasing demand for multi-faceted talent within the tech industry.

Microland's Innovative AIOps Platform

Microland's AIOps solution, named Intelligeni, embodies the firm's forward-thinking approach. Designed to enhance IT operations through AI-driven automation and real-time analytics, Intelligeni plays a crucial role in hybrid IT management. It streamlines incident resolution processes, improves scalability, and strengthens resilience across IT environments, allowing organizations to adapt seamlessly to changes without disruptions.

With its extensive observability platform, Intelligeni ensures comprehensive integration with various monitoring sources, providing companies with accurate health assessments and a holistic overview of their IT operations. This full-stack integration is key to enabling businesses to maintain efficient operations in a rapidly changing digital landscape.

Insights from Microland Leadership

Microland’s Senior Vice President and Global Head of Platforms, Satish Sukumar, expressed gratitude for the recognition, stating, "We are honored to be recognized as a Leader in the ISG Providers Lens Study 2024. This acknowledgment reflects our ongoing dedication to delivering exceptional experiences and fostering business growth through our innovative AI-powered solutions that enhance IT resilience and efficiency."

Sam Mathew, the company’s President, also commented, highlighting the significance of this recognition: "This achievement reinforces our relentless pursuit of empowering enterprises through intelligent, AI-driven solutions that optimize IT operations and provide a solid foundation for sustainable digital transformation. Our goal is to help clients tackle complexities and build confidence in their resilience strategies."

Additionally, Ashwin Gaidhani, the lead author of the research, noted that Microland offers a complete suite of AIOps solutions that deliver end-to-end insights into the IT infrastructure, further establishing its leadership in this domain.

The Importance of Transparent Decision-Making

The insights offered in the ISG Providers Lens Study 2024 are invaluable for decision-makers within business and IT sectors. By shedding light on the strengths and weaknesses of various service providers and their positioning within discrete segments and markets, it aids organizations in making informed decisions about their automation strategies.

About Microland

Founded in Bengaluru, India, Microland has a rich history of delivering impactful business outcomes over the past 35 years. Recognized as a pioneer in IT Infrastructure services and consulting, the company is dedicated to driving innovation and operational excellence through next-generation technologies such as AI, automated operations, and platform-driven solutions. With a talented team of over 4,600 professionals, Microland operates in more than 100 countries across various regions, offering comprehensive solutions in sectors like networking, cloud services, cybersecurity, and automation.

Microland's commitment to governance, environmental sustainability, and fostering an inclusive work environment only strengthens its position as a trusted partner for businesses seeking to leverage the best talent and technologies available in today’s market.

For further details on Microland's offerings or to explore the ISG Providers Lens Study 2024, visit Microland's official website.