Rakus Showcases Email Dealer at the 23rd General Affairs, HR, and Accounting Week

Rakus, Inc., headquartered in Shibuya, Tokyo, is set to participate in the upcoming "23rd General Affairs, Human Resources, and Accounting Week," which will be held at Tokyo Big Sight from June 25 to 27, 2025. The event promises to be Japan's largest exhibition focusing on back-office solutions, uniting a multitude of state-of-the-art solutions aimed at streamlining operations, enhancing workplace environments, and embracing digital transformation (DX).

The company will present its cloud-based inquiry management system, "Email Dealer," at the reform of work style section within the exhibition. This feature-rich platform is tailored for those facing challenges in operational efficiency and those interested in leveraging DX and Generative AI. Attendees will have the chance to explore functionalities that enable efficient handling of inquiries, alongside capabilities for automating responses via AI. Visitors can also get hands-on experience with the actual interface during the event, making it a valuable opportunity for all participants.

Event Details

- Event Name: General Affairs, Human Resources, and Accounting Week
- Dates: June 25 to 27, 2025
- Venue: Tokyo Big Sight, East Exhibition Hall
- Expo Participation: Work Style Reform Expo
- Booth Number: 19-51
- Official Website: General Affairs Week Official Site

For those planning to attend, a pre-registration option is available here.

Product Showcase

The Email Dealer is designed to facilitate the management of correspondence through collective email addresses and mailing lists, such as info@ and support@. Common issues experienced when multiple team members are handling emails include overlooked messages and response omissions, both of which can lead to mishaps. The Email Dealer effectively alleviates these problems, boosting efficiency while preventing human errors.

Furthermore, this innovative system is equipped with an AI feature that analyzes incoming email content, proactively identifying potentially complaint-triggering messages, thereby mitigating complaint occurrences at an early stage. Recent enhancements are also underway, including the imminent release of the "Email Generation Agent". This feature allows users to input key points for a reply, which the AI then transforms into a well-crafted business email automatically.

Additionally, later this year, the platform plans to introduce an "Automated Response Generation Agent". Utilizing accumulated past correspondence and FAQs, this feature will generate optimal replies autonomously, marking a significant step forward in automating the inquiry response process. We highly encourage attendees to visit our booth for an exclusive early look at these features.

About Rakus

Founded in November 2000, Rakus Inc. has its head office at 5-27-5 Sendagaya, Shibuya, Tokyo, 151-0051. Led by President Takayuki Nakamura, the firm operates by providing essential cloud services, empowering businesses to enhance their operational capabilities through innovative technology solutions.