#Japan #LINE #Minato #My Number #PharmaShift

Revolutionizing Pharmacy Services with My Number

In the evolving landscape of healthcare, PharmaShift, a company based in Minato, Tokyo, is setting a new standard with its LINE official account service named 'Tsunagaru Pharmacy'. This online pharmacy guidance service is leveraging the My Number health insurance card system, allowing for efficient online eligibility checks during medication counseling sessions. With the backing of the Ministry of Health, Labour and Welfare and the Digital Agency's 'My Number Home Reception Web', pharmacists can access crucial medication histories and health examination data, given patient consent. This advancement plays a significant role in providing high-quality medical care.

The Importance of the My Number Health Insurance Card

Starting December 2, 2025, the traditional health insurance card will be phased out. Medical facilities and pharmacies must switch to the My Number card system for eligibility verification. This mandate accelerates the transition to My Number cards in healthcare settings, with face-recognition card readers widely adopted for in-person verification.

However, the online sphere presents challenges in obtaining patient consent, making it difficult to access medication histories and health information seamlessly. The integration with the 'My Number Home Reception Web' streamlines this process, allowing patients to present their health insurance information from home effortlessly.

Features and Benefits of this New Function

One of the leading features of this system is that it enables pharmacists to refer to data from other medical institutions and pharmacies during online medication counseling. Patients simply choose to use their My Number health insurance card when booking a session. After authenticating their identity and providing consent through the 'My Number Home Reception Web', pharmacists can obtain comprehensive data on concurrent medications and health assessments. This capability ultimately enhances safety and accuracy in medication counseling, helping to prevent prescription overlaps and ensure appropriate medication use.

The Online Process Made Easy

The user-friendly flow for this process is straightforward:

1. Reservation: Patients select the My Number health insurance card option when booking their online medication counseling.
2. Authentication: They are redirected to the 'My Number Home Reception Web' to authenticate and confirm their consent using their My Number card.
3. Completion: The reservation for online counseling is confirmed once verification and consent are secured.
4. Guidance Initiation: The counseling via LINE starts smoothly with all necessary checks completed.

Understanding 'Tsunagaru Pharmacy'

The 'Tsunagaru Pharmacy' service is designed to resolve patients' medication-related queries through a single LINE interface, promoting the establishment of a dedicated pharmacy. After receiving a prescription from their healthcare provider, patients can instantly transmit it to their pharmacy, thus enhancing infection control and reducing waiting times. The service also includes features such as chat consultations with pharmacists, online medication guidance, and delivery services. Moreover, by integrating digital technologies, pharmacies and pharmacists can improve operational efficiency and foster effective communication with patients, exemplifying a significant step in the pharmacy digital transformation (DX) sector.

About PharmaShift

Founded in October 2020, PharmaShift is led by President Kentaro Tagu. With its headquarters located at 1-1-18 Toranomon, Minato, Tokyo, along with another office in the Shiodome City Center, PharmaShift is committed to supporting the transition to dedicated pharmacies. For more information, visit their official website: www.psft.co.jp.