#United States #Nashua #Dresner Advisory #EPM #BI

Dresner Advisory Services Announces 2026 Industry Excellence Awards

In a recent announcement, Dresner Advisory Services unveiled the winners of its highly anticipated 2026 Industry Excellence Awards. This recognition celebrates vendors who have distinguished themselves through leadership rankings in Business Intelligence (BI) and Enterprise Performance Management (EPM) sectors. What sets these awards apart is the reliance on direct feedback from end users. The accolades highlight those companies that have utilized Dresner's proprietary Wisdom of Crowds® research methodology to evaluate customer satisfaction and industry standing.

The findings from this year's awards stem from extensive research involving the collection of data from actual users. The research encompasses key areas such as current technology usage, priority drivers, and solution evaluations, bringing a comprehensive perspective to the performance of different vendors in the industry. The ratings generated through Dresner's defined metrics provide an in-depth look into customer experiences and expectations from their technology providers.

Howard Dresner, the founder and chief research officer, emphasized the importance of understanding the genuine experiences of technology users, stating, "Our research focuses on the end users' experience, from discerning their technology priorities and usage trends, to obtaining firsthand input on their suppliers." This approach ensures that vendor evaluations are rooted not in conjecture, but solid data reflecting user sentiment.

Award Categories and Winners

Overall Leaders

The Overall Leader category awards those vendors who excel across all principal measurement categories—product and technology, sales and service, perceived value, and customer confidence. The distinguished recipients for Overall Leaders in BI this year include:

• - Domo
• - ibi
• - insightsoftware
• - Qrvey
• - Zoho

In the EPM segment, the awards went to:

• - Pigment
• - Planful
• - Prophix®
• - Wolters Kluwer (CCH® Tagetik)

Customer Experience and Technology Leaders

Vendors that demonstrated top-tier sales and service, as well as superior technology offerings were recognized in the Customer Experience and Technology Leader categories. The Technology Leaders for BI included:

• - Alteryx
• - Tableau

For the EPM sector, Unit4 was named as the Customer Experience Leader.

Credibility and Trust Leaders

This segment focused on vendor relationships, highlighting those companies delivering exceptional perceived value and customer trust. Alteryx was acknowledged as a Credibility Leader in BI. Meanwhile, Tableau and Unit4 were recognized as Trust Leaders in the BI and EPM domains, respectively.

Best in Class

The term "best in class" signifies vendors that excel perpendicular to their peers for specific criteria. The vendors achieving this pinnacle include:

• - BI: Domo, ibi, insightsoftware, Qrvey
• - EPM: Pigment, Planful, Prophix, Wolters Kluwer (CCH® Tagetik)

Dresner Advisory Services reiterates its commitment to delivering quality insights into the BI and EPM markets, paving the way for informed decision-making and enhanced vendor relationships. By using a standardized set of 33 measures for vendor evaluation, this year’s awards reflect both the strengths and areas of improvement for industry leaders, as assessed by their users.

As the software industry continues to evolve rapidly, such awards highlight the importance of listening to customer feedback and recognizing the vendors that rise to meet these expectations. Dresner's findings serve as a cornerstone for both businesses looking to select reliable technology partners and for vendors aiming to understand their market positioning and reputation.

In conclusion, the accolades presented by Dresner Advisory Services not only honor the achievements of these vendors but also serve as a guiding light for future improvements and innovations within the BI and EPM fields.