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Addressing Staffing Challenges in IT Departments

In modern business environments, IT departments often struggle with staffing shortages and the need for process standardization. This issue limits their ability to focus on critical improvement projects and strategy development. Tender, a company renowned for its total manual solutions aimed at enhancing operational efficiency, is here to address these challenges through a collaborative webinar with Heartbeats and Autolo.

Webinar Overview

Scheduled for April 14, 2026, this online event focuses on concrete strategies for IT departments to overcome human resource limitations and streamline operations. Participants will learn practical insights on visualizing and standardizing IT processes, automating tasks, and creating optimized operational frameworks.

Key Subjects to be Covered:

• - Learn methods to visualize and standardize IT operations to escape dependency on individuals.
• - Step-by-step guides to establishing an operational framework that anyone can manage.
• - Approaches to automate routine tasks that liberate teams from manual processes.
• - Strategies for stabilizing IT infrastructure operations while reducing labor intensity.
• - Essential tactics for building a non-reliant operational structure.

Who Should Attend?

This webinar is perfect for:

• - IT personnel overwhelmed by daily operations and support issues, unable to progress on primary projects.
• - Those facing challenges in transferring knowledge and establishing standardized processes.
• - Professionals tied down by repetitive tasks, hindering their ability to focus on IT strategy and improvement efforts.
• - Teams managing infrastructure monitoring and incident response that adds excessive stress.
• - Organizations aiming for efficient growth without increasing headcount and maintaining performance levels.

Event Details

• - Title: Practical Solutions to Stop Overworked IT Departments from Increasing Staffing
• - Date: Tuesday, April 14, 2026, 11:00 AM - 12:00 PM (JST)
• - Format: Online (Zoom)
• - Cost: Free
• - Capacity: 100 participants
• - Organizers: Heartbeats, Tender, Autolo

Program Schedule

1. Session 1: "Breaking Out of Dependency - How to Visualize and Standardize IT Operations" by Tender's Deputy Director Kenji Nejiro.
2. Session 2: "Increasing Tasks That Don't Require Humans - Successful IT Process Automation (RPA) Approaches" by Autolo's Sales Director, Aimi Ishizuka.
3. Session 3: "Choosing Not to Bear the Load - Key Points for Stabilizing IT Infrastructure Operations" by Hayato Tanigawa, Marketing Manager from Heartbeats.

Mastering Document Automation with 'Dojo'

During this webinar, attendees will also discover 'Dojo', a software solution from Tender that fully automates the creation of PC operation manuals. With over 3,000 successful installations, 'Dojo' allows users to effortlessly transform their regular computer tasks into comprehensive manuals and training materials through simple operations.
Using 'Dojo', teams can create documents in various formats, including Excel, Word, and PowerPoint. Additionally, it offers video manuals and simulation guides for system operation training, providing a multifunctional approach to knowledge transfer.

For real-world applications and success stories regarding 'Dojo', visit the Dojo Website.

About Tender

Headquarters: Shibuya Ward, Tokyo, Japan
Founded: June 1995
CEO: Akira Sonobe
Capital: 325 million JPY (as of November 2025)
Business Areas: DX solutions, Techwise consulting, game content
Website: Tender Corporation

For further inquiries regarding the event or collaboration, reach out to Tender's PR team at [email protected].