#United States #New York #Cents #laundry technology #Insight Systems

Cents Acquires Insight Systems to Elevate Laundry Industry Standards

In a significant strategic move, Cents, the comprehensive platform designed specifically for the laundry industry, has announced its acquisition of Insight Systems. This fusion aims to revolutionize the way laundry operators access data and utilize reporting tools within their businesses.

Bringing Advanced Insights to Operators
Based in New York, Cents is known for its seamless integration of software, hardware, and payment platforms dedicated to serving laundromats. The inclusion of Insight Systems, a prominent player offering business intelligence and reporting tools for garment care, signifies a leap forward for the entire laundry ecosystem. This acquisition not only integrates Insight Systems' capabilities into the Cents platform but also grants users a centralized and transparent view of their operations—crucial for informed decision-making.

Founders' Vision for Better Data Utilization
Cents' co-founder and CEO, Alex Jekowsky, emphasized that their mission has consistently been to empower independent operators. With better data at their fingertips, owners can make more optimal, data-driven decisions. Insight Systems, founded by industry veterans Wash Respess and Joe Patalano, brings the cutting-edge reporting tools that Cents aims to incorporate into its offerings.

Wash Respess joins Cents as the General Manager of Dry Cleaning, armed with years of experience both as an operator and within software development. His insights, alongside Joe Patalano’s decades-long commitment to advancing software for dry cleaning, are expected to pave the way for innovative solutions tailored to the unique requirements of the laundry sector.

Investing in an Underserved Sector
Cents’ recent funding of $140 million in March 2026—marked as one of the largest investments in laundry technology to date—demonstrates a strong commitment to upgrading the industry. This capital not only supports the development of advanced technologies but also seeks to address the needs of one of America's most enduring yet underserved small business sectors.

A New Era for Dry Cleaning
With the integration of Insight Systems into Cents, dry cleaners and laundromats can anticipate enhanced tools that provide clarity and visibility into vital operational metrics. For example, the ability to integrate data from third-party point-of-sale systems means operators can assess their entire business performance in one streamlined view. This move emphasizes that in the laundry sector, where every operation is distinct, accessibility to specific metrics is no longer a luxury but a necessity.

Commitment to Diverse Operative Needs
Despite the acquisition primarily aimed at enhancing dry cleaning solutions, Cents reassures its existing laundromat customers that their operations will continue without disruption. The commitment to providing unique, tailored experiences for both laundromat owners and dry cleaners means that Cents is dedicated to understanding and meeting the individual challenges posed by different segments of the laundry industry.

Conclusion: A Bright Future for Laundry Operations
This acquisition marks more than just a business transaction; it encapsulates a vision for the future of laundry services. By combining the innovative solutions from Insight Systems with Cents' already established platform, the laundry industry stands on the precipice of transformative changes. Operators now have a partner genuinely equipped to support their operations and help them thrive in an era defined by data and technology.

For those interested in keeping up with the latest developments, existing and potential garment care operators can visit www.trycents.com/solutions/dry-cleaning to join the waitlist and provide feedback as Cents advances its mission for a better laundry business environment.