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Ribbon Communications Reaches a Major Milestone in Modernizing North America's Largest Transportation Network

On October 8, 2026, Ribbon Communications Inc. (Nasdaq: RBBN), a frontrunner in real-time communication technology, announced an important step in the modernization of communication infrastructures across North America's largest transportation network, particularly emphasizing its long-standing collaboration with the Metropolitan Transportation Authority (MTA). The MTA, serving New York City's extensive subway, bus, and paratransit systems, which collectively accounted for nearly 1.9 billion trips in 2025, is at the forefront of this modernization initiative.

In this latest phase, Ribbon is enhancing MTA’s systems by enabling a more flexible and efficient communication environment. The MTA’s current use of Ribbon's C20 Call Controller and Application Server has established a robust communication backbone, facilitating a centralized platform that effectively connects and serves approximately 70,000 employees throughout the organization.

Strategic Technological Integration

The expansion of this collaboration introduces Ribbon’s advanced G5 Media Gateway along with Professional Services to the MTA, while concurrently phasing out outdated contact center infrastructures. This transformative effort employs a new solution from NUSO, which plays a pivotal role in simplifying the transition from legacy TDM PBX systems to current SIP-based services. Moreover, it strategically maintains existing analog investments to ensure operational continuity while improving overall efficiency and service delivery.

Dave Hogan, Senior Vice President of Enterprise Sales at Ribbon, emphasized the significance of this partnership, stating, "We are proud to support the MTA with a modernization strategy that maintains operational continuity while delivering the reliability, flexibility, efficiency, and future readiness it requires. This is an important milestone in our journey together, and we look forward to advancing the MTA's modernization efforts further."

Future-Ready Networks

As part of a broader commitment to creating autonomous networks, Ribbon Communications integrates the latest advancements in AIOps automation platforms and Agentic AI technologies. These efforts are aimed at enhancing customer service experiences, minimizing operational costs, and promoting sustainable growth for its clients across various sectors, including critical infrastructures and defense.

About Ribbon Communications

Ribbon Communications is not just a provider of communication software; it is a partner to mobile and wireline service providers, enterprises, and critical sectors striving for operational excellence. The company remains dedicated to finding innovative solutions that not only meet the needs of the present but also prepare for future demands.

In light of these developments, the public can expect significant improvements in the reliability and efficiency of transit communications as the MTA continues its modernization journey in collaboration with Ribbon. This initiative not only represents a step toward enhancing the quality of public transportation but also exemplifies how technological advancements can play a crucial role in upgrading essential services.

For further insights into Ribbon's offerings and its strategic roles in transforming client infrastructures, visiting their official website at rbbn.com is recommended.