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Curately's Maya: A Transformative AI Voice Agent for Staffing

In a world where technology evolves at breakneck speed, Curately’s Maya is not just another AI voice agent; she marks a significant shift in how staffing agencies can operate. Unlike previous agents that were often retrofitted for staffing, Maya is purpose-built by experts in the field, capitalizing on over 25 years of experience in contingent labor. This unique development ensures that Maya excels in engaging with candidates in real-world recruiting workflows, mirroring the essential behaviors of human recruiters, particularly during the initial prescreening stages.

Precision and Performance

A notable staffing organization that integrated Maya has reported impressive results. The organization claims that they are converting 45% of their application cold calls, surpassing their initial expectations significantly. They praised Curately for their responsiveness and the smooth integration process, which they consider the best they have experienced over a decade of entering similar partnerships.

“It’s fantastic to see Maya paving the way for a new standard in talent acquisition,” said Manish Karani, Founder and CEO of Curately.ai. Notably, Maya verifies candidates' responses in real time, swiftly adapting to the nuances of individual conversations. This level of interaction is designed not only to enhance the experience for candidates but also to optimize the workflow for recruiters by allowing them to concentrate on more strategic tasks rather than manual data entry.

Maya’s approach minimizes human error by validating candidate claims—if a candidate boasts, for instance, about having “100 years of experience,” Maya identifies this inconsistency and prompts for further clarification. Such real-time validation safeguards recruiters by preventing inaccuracies from tainting their candidate pool.

Engaging Conversations Made Easy

Created with agentic AI capabilities, Maya is equipped to navigate through various complexities often encountered in conversations. Long silences, vague responses, or even background distractions that typically hinder communication efforts are effortlessly managed by Maya. This ensures a seamless interaction flow, keeping candidates engaged while simultaneously reflecting an organization's employer brand tone—whether it be casual, formal, or anywhere in between.

Integration with existing Applicant Tracking Systems (ATS) amplifies Maya’s potential. By syncing seamlessly with these and other HR tools, she streamlines scheduling, data capture, and overall candidate management, substantially reducing any disruptions within established processes. This integration means recruiters no longer have to deal with cumbersome duplicate data entries or repetitive tasks, ultimately enhancing both efficiency and transparency in the hiring pipeline.

24/7 Availability

Another remarkable feature of Maya is her ability to operate around the clock, across different time zones. This eliminates the bottlenecks that can often occur during candidate outreach or follow-ups. Should a candidate need to pause an interview or resume it later, Maya can seamlessly readjust schedules, ensuring that no candidate feels neglected or lost in the hiring process.

Recognizing the importance of tone, Maya adjusts her voice to align with each organization’s brand identity, whether it’s friendly and approachable or polished and corporate. This dedicated attention to candidate experience fosters stronger recruitment pipelines and boosts completion rates, leading to successful hiring outcomes.

Measurable Results

Maya goes beyond mere conversation; her functionalities ensure the data entering the recruiting funnel is accurate and valid. This results in fewer candidates being lost due to disengagement or misunderstandings, and significantly reduces the time recruiters spend on follow-ups and data cleanup, making the hiring process not only faster but more cost-effective.

Curately ensures that Maya is readily available for current clients as part of their service package, while new clients can easily request a demo through the company’s website.

Closing Thoughts

“What excites me most is the merging of candidate experience and recruiting efficiency into a single tool,” remarked Karani. Maya not only upholds an organization’s brand image but also enhances its recruitment speed. She represents a forward-thinking solution, empowering hiring teams with both agility and accuracy in their pursuit of top talent.