Transforming Hotel Inventory Management Through Smart Technology Solutions

Streamlining Hotel Inventory Management with SmartMat Cloud

In an era where efficiency and accuracy are paramount, the hotel industry is turning to innovative solutions to enhance their operational processes. One such success story is the integration of SmartMat Cloud, an IoT inventory management system developed by Esmat Co., Ltd., at the Shinjuku Washington Hotel. With 1,281 rooms, this hotel faces the challenge of managing a significant volume of amenities and supplies while dealing with a limited workforce. This introduction of technology has transformed their inventory management, reducing the time spent on stocktaking and orders, and allowing staff to focus on delivering exceptional guest experiences.

Background of the Project

The Shinjuku Washington Hotel is recognized as one of the largest properties in the Shinjuku area, necessitating the management of a vast array of items daily. However, the personnel skilled in inventory management have been scarce, leading to a longstanding issue with the burdensome processes of stocktaking and ordering.

Prior to the adoption of SmartMat Cloud, the hotel required a team of two people each month just to perform stocktaking, consuming valuable time and resources. The traditional method entailed checking inventory manually and recording it on whiteboards, subsequently entered into the system biweekly. This outdated manual operation created significant delays, taking up to half a day to confirm stock levels across different floors. Moreover, while they attempted to calculate stock quantities from weights, the manual recording process left the hotel vulnerable to human errors, increasing the risk of inaccuracies in inventory.

Recognizing these challenges, the hotel sought to revamp its inventory management framework. The goal was to minimize the burden on staff while improving the stability and efficiency of inventory operations.

Overview of SmartMat Cloud

SmartMat Cloud is an advanced digital solution designed to visualize real-time inventory through IoT technology, automating inventory management processes and streamlining workflows. This Software as a Service (SaaS) solution alleviates the high labor costs traditionally associated with stocktaking, enabling real-time inventory tracking which was previously unattainable. Additionally, it fully automates ordering processes, significantly reducing the need for manual intervention and minimizing human error.

Since its launch in winter 2018, SmartMat Cloud has gained traction across various sectors, including manufacturing, healthcare, and hospitality, with over 1,200 companies implementing its benefits. The solution empowers businesses to transition from manual inventory systems to sophisticated, automated frameworks that ensure accurate and efficient operations.

Benefits Observed at Shinjuku Washington Hotel

With the implementation of SmartMat Cloud, the Shinjuku Washington Hotel has seen a remarkable transformation in its inventory management practices.By automating formerly tedious tasks, the hotel has significantly reduced stocktaking times and minimized errors in ordering. Staff can quickly access up-to-date inventory information, allowing them to make informed decisions about stock levels in real-time.

Such advancements not only streamline operations but also improve the overall guest experience, as employees can devote more time to service rather than administrative tasks.

Esmat Co., Ltd.

Founded in November 2014, Esmat Co., Ltd. aims to enhance the flow of everyday goods through advanced IoT-based inventory management solutions. Their flagship product, SmartMat Cloud, serves various industries by automating every step of the inventory process, from stocktaking to ordering. The vision of Esmat is to redefine the manner in which businesses manage their inventory, making it more intelligent, efficient, and precise.

To learn more about SmartMat Cloud and how it can revolutionize your inventory practices, visit SmartMat's official website.