Helpfeel Secures 2.9 Billion Yen in Series E Funding, Accelerating Global Expansion from the US
Helpfeel, based in Kyoto, Japan, has recently completed its Series E funding round, successfully securing a total of 2.9 billion yen. This significant financial boost, led by Globis Capital Partners, brings the company's cumulative funding to 6.2 billion yen. With these funds, Helpfeel aims to intensify its global expansion strategy centered around the US, leveraging its AI knowledge data platform to establish a robust operational basis.
As we witness a global shift towards practical applications of AI, companies are increasingly seeking reliable information infrastructures. Helpfeel has positioned itself as a leader in the realm of customer support, offering comprehensive solutions that encompass FAQs, knowledge searches, and the utilization of customer feedback (VoC). This transition from merely verifying AI's capabilities to operationalizing them underscores the pressing need for dependable knowledge data systems to support accurate information retrieval.
To solidify its expansion in the US market, Helpfeel intends to bolster its business and sales infrastructure. The experience gained over nearly two decades, particularly during its time as Nota, Inc., has equipped the company with invaluable insights into global product operation and marketing. The operation of Gyazo, a visual sharing tool with 23 million users worldwide, has provided Helpfeel with a profound understanding of user experience and decision-making processes unique to international markets.
In Japan, Helpfeel has more than 800 implementations, serving a wide range of industries, including finance and infrastructure. These deployments demonstrate the company’s commitment to delivering accurate and trustworthy information to users, establishing itself as a cornerstone of modern enterprise solutions as of January 1, 2026. The company's CFO, Kazuki Rakusai, is directly involved in constructing the sales framework and developing partnerships within the US, ensuring a tailored approach to the local market needs.
Globis Capital Partners, represented by managing partner Jo Konno, commented on the impressive growth Helpfeel has achieved since their initial investment in December 2023. The firm's rapid advancement in expanding its market presence, adapting to major enterprises, and enhancing the value of its offerings in the AI space has justified its continued financial support.
Kazuki Rakusai highlighted that the recent Series E funding marks a crucial milestone for Helpfeel as it prepares for serious entry into the global market. With the AI landscape transitioning into practical phases, the core challenge remains the same in both Japan and the US: ensuring the accuracy and organization of information that AI refers to. Helpfeel continues to refine systems to deliver accurate information seamlessly across various enterprise domains.
Furthermore, the demand for a comprehensive knowledge data platform is underscored in an era where generative AI and large language models are becoming mainstream. Critically, AI cannot function optimally without a solid foundation of accurately structured knowledge data. Helpfeel has spent years developing its offerings to bridge this gap, and with recent expansions, the company aims to optimize its knowledge utilization strategies in global markets.
The company is also on the lookout for talented individuals to join their mission in delivering a reliable knowledge data platform globally. The recruitment process is open to those eager to tackle the common challenges of accurate and trusted information management in the AI era. With its robust vision and operational strategies, Helpfeel is poised to become a leader in shaping the future of information infrastructures worldwide.
For more information about Helpfeel and its innovative solutions, visit Helpfeel’s Corporate Site.
As we witness a global shift towards practical applications of AI, companies are increasingly seeking reliable information infrastructures. Helpfeel has positioned itself as a leader in the realm of customer support, offering comprehensive solutions that encompass FAQs, knowledge searches, and the utilization of customer feedback (VoC). This transition from merely verifying AI's capabilities to operationalizing them underscores the pressing need for dependable knowledge data systems to support accurate information retrieval.
To solidify its expansion in the US market, Helpfeel intends to bolster its business and sales infrastructure. The experience gained over nearly two decades, particularly during its time as Nota, Inc., has equipped the company with invaluable insights into global product operation and marketing. The operation of Gyazo, a visual sharing tool with 23 million users worldwide, has provided Helpfeel with a profound understanding of user experience and decision-making processes unique to international markets.
In Japan, Helpfeel has more than 800 implementations, serving a wide range of industries, including finance and infrastructure. These deployments demonstrate the company’s commitment to delivering accurate and trustworthy information to users, establishing itself as a cornerstone of modern enterprise solutions as of January 1, 2026. The company's CFO, Kazuki Rakusai, is directly involved in constructing the sales framework and developing partnerships within the US, ensuring a tailored approach to the local market needs.
Globis Capital Partners, represented by managing partner Jo Konno, commented on the impressive growth Helpfeel has achieved since their initial investment in December 2023. The firm's rapid advancement in expanding its market presence, adapting to major enterprises, and enhancing the value of its offerings in the AI space has justified its continued financial support.
Kazuki Rakusai highlighted that the recent Series E funding marks a crucial milestone for Helpfeel as it prepares for serious entry into the global market. With the AI landscape transitioning into practical phases, the core challenge remains the same in both Japan and the US: ensuring the accuracy and organization of information that AI refers to. Helpfeel continues to refine systems to deliver accurate information seamlessly across various enterprise domains.
Furthermore, the demand for a comprehensive knowledge data platform is underscored in an era where generative AI and large language models are becoming mainstream. Critically, AI cannot function optimally without a solid foundation of accurately structured knowledge data. Helpfeel has spent years developing its offerings to bridge this gap, and with recent expansions, the company aims to optimize its knowledge utilization strategies in global markets.
The company is also on the lookout for talented individuals to join their mission in delivering a reliable knowledge data platform globally. The recruitment process is open to those eager to tackle the common challenges of accurate and trusted information management in the AI era. With its robust vision and operational strategies, Helpfeel is poised to become a leader in shaping the future of information infrastructures worldwide.
For more information about Helpfeel and its innovative solutions, visit Helpfeel’s Corporate Site.
Topics Business Technology）
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