ValueLabs Transitions to Outcome-Based Engagements in Strategic Shift for AI Services

ValueLabs Transitions to Outcome-Based Engagements

In a significant move within the technology services industry, ValueLabs has announced a strategic shift to exclusively offer outcome-based engagements to its clients. This transition marks the end of traditional Time & Materials (TM) contracts for all new clients and reinforces the company's commitment to delivering measurable outcomes through its innovative Agentic AI Services and the AiDE® platform.

As of May 29, 2025, all new partnerships with ValueLabs will be based on outcomes, utilizing various delivery models such as Managed Services (MSP), fixed-price contracts, productivity-linked pricing, and value-sharing agreements. This change aims to align the company's incentives directly with those of its clients, ensuring that both parties are focused on delivering impactful business results. By prioritizing outcome-based engagements, ValueLabs seeks to offer predictable and accelerated value realization for its clientele.

The Rise of AiDE®

This strategic pivot is driven by the rapid adoption and proven success of ValueLabs' proprietary AI platform, AiDE®. This platform operates as an Enterprise Operating System that embeds autonomous AI agents into core workflows, including software engineering, business operations, analytics, and strategic initiatives. The integration of AiDE® has allowed ValueLabs to transform its clients into thriving AI-native enterprises, enhancing efficiency and innovation across various sectors.

Arjun Rao, the Founder and Chairman of ValueLabs, emphasized this significant shift, stating, "The era of billing hours is behind us. Clients require more than just completed tasks; they demand results, faster innovation, and substantial business impacts. With AiDE, we are equipped to deliver exactly that. This transformation goes beyond operational changes; it reshapes the role of technology partners in today's Agentic Era."

Client-Centric Approach

In reinforcing this new model, Sam Alva, the CEO of ValueLabs, articulated the company's vision for the future: "Our previous implementations have shown that AiDE-driven delivery effectively accelerates outcomes and boosts productivity. By aligning our commercial models with these advantages, we ensure that our success correlates directly with our clients' achievements. This partnership model, powered by AiDE's capabilities, creates a mutually beneficial scenario for both ValueLabs and its clients."

With clients across various verticals—including commerce, healthcare, insurance, and travel—already reaping the benefits from this model, ValueLabs is positioning itself at the forefront of a fundamental industry shift. These early adopters have reported significant advantages, such as quicker time-to-market, improved operational efficiencies, and quantifiable financial returns.

About ValueLabs

Founded in 1997, ValueLabs specializes in Agentic AI Services, driving enterprises towards becoming AI-native organizations. At the heart of this transformation is the AiDE® platform, functioning as a comprehensive operating system for the Agentic Era. With a dedicated team of over 7,000 professionals serving more than 300 enterprise clients globally, ValueLabs leverages its cutting-edge solutions and innovative Service-as-Software model to unlock productivity, improve agility, and maintain a sustainable competitive edge in the evolving market landscape.

This strategic pivot by ValueLabs highlights a broader shift in the industry—a move from conventional service delivery models toward innovative, outcome-oriented partnerships that promise tangible business impacts and long-term success. As more companies recognize the value of aligning their operational goals with those of their service providers, ValueLabs is poised to lead this transformation in the Agentic AI landscape.