Hyosung's COO Nancy Gail Daniels Steps Down After Transformative Leadership Role

Departure of Nancy Gail Daniels: A Legacy in Leadership

On March 6, 2026, Hyosung Americas made headlines with the announcement of Nancy Gail Daniels' departure from her role as Chief Operating Officer. After a remarkable career spanning decades, Daniels leaves behind a legacy marked by significant advancements and achievements at Hyosung.

A Distinguished Career at Hyosung

Nancy Gail Daniels returned to Hyosung in 2023, bringing with her an impressive 48 years of industry experience. Her extensive background includes C-level positions at notable companies such as Fujitsu and NCR, where she made considerable advancements in the ATM sector. Her passion for this industry was evident in her strategic initiatives, allowing her to elevate Hyosung's profile in the market.

During her time at Hyosung, Daniels led a transformative agenda that coordinated various operational enhancements. Among her significant contributions were innovations in retail products, modernization of operations, and the bolstering of supply chain processes. Furthermore, she formed a high-performance sales and service team that contributed greatly to the company’s growth trajectory.

A Time of Progress

Under Daniels' leadership, Hyosung experienced two consecutive years of double-digit growth and gained substantial market share within North America. Her efforts did not only focus on operational strategies; she became a pivotal voice regarding critical industry issues, tackling challenges such as ATM crime and cybersecurity threats, as well as addressing the impacts of tariffs on the sector.

Kunoh Kim, the CEO of Hyosung Americas, remarked on Daniels' impact, emphasizing her unique intellect and strategic prowess. He stated, "Nancy has a one-of-a-kind intellect and has been a strategic force for Hyosung. Her depth of knowledge and expansive relationships have elevated the organization."

Legacy and Future

Daniels expressed her pride in the company's accomplishments during her tenure, stating, "Serving as COO of Hyosung Americas has been a highlight of my long career. Together, we have strengthened our operational foundation and built a resilient organization prepared for the future."

Though Daniels will officially depart on April 17, 2026, the foundation she built will undoubtedly influence Hyosung's path ahead. The company is poised for continued growth, thanks in large part to her leadership and vision.

About Hyosung Americas

Hyosung Americas is recognized as a leader in cash management and payment solutions in the North American market. Since its inception in this region in 1998, it has evolved to become one of the foremost ATM providers in the United States. The organization is committed to delivering innovative technology solutions that span the cash management spectrum, underscoring its commitment to excellence in service.

As Hyosung looks forward to the future, it will do so inspired by the legacy of Nancy Gail Daniels, ensuring that her contributions will resonate through the company for years to come.