MRO Corporation Recognized as 2025 Best in KLAS for Release of Information Excellence

MRO Corp Achieves 2025 Best in KLAS



In a remarkable feat for the healthcare sector, MRO Corp (MRO) has once again claimed the title of Best in KLAS for release of information (ROI) services in the 2025 Best in KLAS report. This accolade marks the company's eleventh recognition in this category over the past twelve years, demonstrating their longstanding commitment to excellence.

MRO’s success can be attributed to its comprehensive approach to clinical data exchange, which consistently outperforms competitors across all metrics. It achieved an outstanding performance score of 96.2 out of 100, receiving top grades across all five customer excellence pillars: loyalty, operations, services, relationship, and value. Notably, MRO excelled with an A+ rating in the relationship category, illustrating the strength of their partnerships and client satisfaction.

Ben Zmigrodski, the President of Provider Solutions for MRO, stated, "Achieving Best in KLAS for eleven of the last twelve years is an incredible milestone, but the real credit goes to our clients. Our strong partnerships and the dedication of our team drive our relentless pursuit of excellence in everything we do."

KLAS Research, a respected benchmarking organization in healthcare, surveys over 30,000 healthcare professionals annually to gauge vendor performance. Their insights provide an honest portrayal of the market, ensuring that MRO's recognition is well-founded based on direct feedback from providers and payers. Adam Gale, KLAS CEO, complemented the winners by acknowledging their commitment to innovation and value in delivering superior healthcare services.

The Best in KLAS report not only indicates overall ratings but also highlights performance indicators that deliver transparent insights into vendor performance. MRO’s consistent top ratings highlight its robust solutions that significantly enhance the management of complex record requests through streamlined, automated processes. These enhancements result in quicker turnaround times and a significant reduction in the administrative burden for healthcare providers.

As a leader in the health information management field, MRO serves various healthcare entities, including hospitals, clinics, and practices, and is dedicated to ensuring the exchange of clinical data is efficient and compliant with industry standards. With a staggering accuracy rate of 99.99%, their technology-driven solutions position them as a pivotal player in enhancing healthcare operations.

MRO’s longstanding legacy of twenty-three years underlines its commitment to leveraging expertise in technology and client service, setting the standard for clinical data solutions nationwide. For more information and to review MRO's KLAS performance data in detail, visit the KLAS Research website.

In today's rapidly evolving healthcare landscape, accolades like the Best in KLAS represent vital benchmarks of quality, encouraging organizations to improve upon their service offerings continually. For MRO, the focus remains on sustaining high levels of client satisfaction while expanding their innovative solutions in clinical information exchange.

About KLAS


KLAS is a research firm dedicated to improving healthcare delivery by amplifying providers’ voices. The organization compiles data on software and service providers in the healthcare sector, ensuring that vendor performance is accurately represented in their reports.

About MRO


MRO is focused on catalyzing the efficient exchange of clinical data within the healthcare ecosystem. By employing advanced solutions and technology, they enhance the management and transfer of clinical data, epitomizing a client-first approach that aims at delivering unparalleled service excellence.

Topics Health)

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