#Japan #Tokyo #Link Corporation #Bear Support #IT Service

Introduction to Bear Support

Link Corporation, based in Minato, Tokyo, has today rolled out its latest managed service, Bear Support, specifically aimed at enhancing the effectiveness of information systems departments (ISDs) within businesses. Balancing IT strategies, systems operations, security measures, and employee inquiries can be overwhelming, especially for small to medium enterprises (SMEs) where financial constraints hinder substantial investment in IT personnel and training.

Challenges Faced by SMEs

ISDs play a crucial and broad role, yet they often face challenges like high turnover rates, knowledge loss, and poorly maintained operating manuals and workflows. The situation is exacerbated by the difficulty many SMEs encounter in hiring dedicated personnel for ISD roles, relying instead on staff to juggle multiple responsibilities.

While traditional outsourcing services like System Engineering Services (SES) can offer support, they often come with hefty monthly fees that can deter businesses from utilizing them.

The NEW Bear Support Service

The newly introduced 'ISD Delegation Service' under Bear Support aims to address these pain points by providing a comprehensive solution that offers 10 hours of delegated ISD work on a monthly basis. This service is tailored to meet the unique needs of each organization, assisting with a range of tasks from handling routine operations to overseeing operational efficiency and entire system design. The development option even includes support for minor fixes and tweaks to existing tools and systems.

Key Features of ISD Delegation Service

• - Expert Team: Depending on the consultation requests, engineers who specialize in various areas such as networking, cloud services, and security work collaboratively to ensure consistent support for ISDs, leading to stable operations.
• - Flexible Hours: Businesses can purchase additional hours in 10-hour increments if they require more time beyond the initial allocation.
• - Remote and On-site Support: The service is designed primarily for remote assistance, but on-site support can be arranged as necessary, responding flexibly to requirements.

The Vision Behind Bear Support

Bear Support is committed to providing adaptable IT solutions focused on ensuring consistent and efficient IT system operations while enhanced productivity within ISD departments.

More About Bear Support

Bear Support capitalizes on Link Corporation's years of experience operating servers, offering comprehensive services that cover everything from infrastructure design and implementation to 24/7 monitoring and incident response, as well as the deployment of security solutions. For additional details, you can visit their official site at Bear Support.

About Link Corporation

Link Corporation boasts one of the largest numbers of operational units in the industry, providing services like the dedicated hosting solution 'at+link', the cloud hosting service 'Link Bear Metal Cloud', and the leading cloud-based call center system 'BIZTEL'. Apart from IT services, the company has diversified into agriculture, operating the 'Nakahora Farm' in Iwate Prefecture. For further insights on their endeavors, you can explore their website at Link Corporation.

Media Source

Link Corporation also manages a media site titled 'Link Watch!', a platform aimed at solving business challenges and providing optimal services. More information can be found at LINK Watch!.