#United States #Kerrville #Medaptus #Peterson Health #Charge Pro

Medaptus Charge Pro Revolutionizes Charge Capture for Peterson Health

In a significant move aimed at enhancing revenue capture, Peterson Health, a prominent healthcare organization located in Kerrville, Texas, has selected Medaptus' Charge Pro software. This innovative solution will streamline and automate their charge capture and reconciliation processes, ultimately improving the efficiency and effectiveness of revenue collection.

Background on Peterson Health

Peterson Health operates across nine Texas counties and provides healthcare services through approximately 60 care providers. Historically, the organization relied heavily on manual procedures to manage charge capture, which presented numerous inefficiencies. The Revenue Cycle team would manually download Excel reports from Meditech following patient encounters and create patient entries based on paper slips from providers. This cumbersome process often led to missing charges due to issues such as illegible writing or slips not being properly processed.

Benefits of Charge Pro

With the integration of Charge Pro into their electronic health records systems, Athena Health and Meditech, Peterson Health is expected to experience numerous advantages. Some anticipated benefits include:

• - Improved Charge Capture Opportunities: By fully automating the charge capture process, Peterson Health will significantly reduce the risk of missing charges, ensuring that all services rendered are accounted for effectively.
• - Maximized Reimbursements: The advanced rules engine within Charge Pro analyzes charges to guarantee that maximum reimbursements are obtained, thus optimizing revenue.
• - Seamless Integration: Charge Pro's capability to directly integrate with Petersen’s existing systems means that charge documentation will be visible within their EHR, eliminating the need for separate logins or processes. This accessibility is particularly beneficial for capturing consult rounding charges.
• - Reduced Charge Lag: Previously, charge lag could extend to a month for some specialties, notably Radiology. By automating charge capture, Peterson Health can expect a substantial reduction in this lag, with previous Medaptus users reporting a cash flow acceleration of over five days.

Executive Insights

Christopher Ballesteros, the Executive Director of Revenue Cycle at Peterson Health, expressed his enthusiasm for this collaboration, emphasizing that the previous manual processes were unsustainable and counterproductive. "We’re excited to partner with Medaptus to ensure we’re capturing all charges from all patient encounters and eliminating all the manual work our team had to previously do to capture charges," he stated.

Similarly, Malachi Charbonneau, General Manager at Medaptus, highlighted the significance of this partnership in reforming the mid-revenue cycle process. He noted, "This collaboration will help Peterson Health ensure that every charge for each patient encounter is captured, reducing the likelihood of missed charges."

Conclusion

With its commitment to automating and refining processes in healthcare, Medaptus is poised to make a remarkable impact on Peterson Health's operations and financial health. By implementing Charge Pro, Peterson Health is set to optimize revenue capture, enhance operational efficiencies, and focus more on providing quality patient care.

This groundbreaking initiative signal shifts in healthcare technology, potentially serving as a model for other organizations seeking to mitigate inefficiencies in their charge capture processes. The partnership illustrates how integrating innovative technology can lead to transformative improvements in healthcare administration.