#Japan #Tokyo #DX #Kintone #Hatenabase

Hatenabase Strengthens Its Kintone Support Services

Hatenabase, headquartered in Shinjuku, Tokyo, has officially launched its Kintone support services, responding to the growing demand for digital transformation (DX) support from a multitude of companies. With the recent rise in inquiries regarding the utilization of Cybozu's business improvement platform Kintone, Hatenabase's service aims to solve operational challenges and promote sustainable growth.

The newly introduced Kintone companion support service is designed to address the various challenges companies face when implementing and utilizing Kintone. Aside from facilitating the deployment and usage of Kintone with the help of their DX consultants, Hatenabase also offers proactive suggestions regarding generative AI use, analytics, data analysis, and business intelligence (BI). By leveraging insights from its affiliated tax advisory firm, Hatenabase provides a multifaceted support system that transforms Kintone from a mere tool into a genuine growth engine for businesses.

Addressing Common Challenges in DX Implementation

Many companies struggle with common issues that hinder their DX progress:

• - Underutilization: Although Kintone may be implemented, employees may not use it effectively.
• - Lack of ROI Visibility: Companies often find it challenging to see returns on their Kintone investments.
• - Data Fragmentation: Various data points remain unused or scattered, raising doubts about operational efficiency.
• - Uncertainty in Starting Internal Development: Businesses find it daunting to initiate their internal development journeys.

Hatenabase's Kintone companion support service is strategically tailored to tackle these issues, thereby accelerating clients' business growth.

Why Choose Hatenabase's Kintone Companion Support Service?

One-Stop Support From Strategy to Implementation

Hatenabase’s Kintone consultants hold official Kintone implementation certifications, offering seamless one-stop service from strategy formulation to app development and operation. Clients benefit from a streamlined process, alleviating the need to consult multiple parties for solutions.

Holistic Companion Support

The service provides comprehensive assistance – planning, execution, effect measurement, and improvement – through close communication with clients to pursue optimal solutions. Hatenabase also facilitates knowledge transfer with an eye toward internal development, thereby cultivating autonomous Kintone management capabilities within client organizations.

Expertise in Accounting Perspective and Data Utilization

By incorporating insights from its tax advisory services, Hatenabase is positioned to provide proposals rooted in accounting perspectives during operational improvements. Their seasoned data scientists further empower customers’ DX strategies by providing advanced analytics, generative AI applications, and ultimately facilitating data-driven decision-making.

Competitive Cost Performance

Compared to employing experts directly, Hatenabase offers a cost-effective solution starting from just 8,500 yen per hour (available with contracts of over ten hours per month). This approach alleviates risk and cost while providing high-quality DX support, offering clients flexibility in accessing necessary skills precisely when they need them.

Tailored Kintone Utilization Plans for Business Needs

Hatenabase's service plans encompass distinct phases according to customer situations and needs:

Support for Implementation and Localization

• - Kintone implementation consulting
• - Business analysis and requirement definition
• - Initial app design and development
• - User education and training
• - Ongoing support for localization

Support for Utilization and Development Phases

• - App improvement and optimization
• - Automation of operations through API integration
• - Data analysis and visualization support (including BI)
• - Strategies to enhance inter-departmental collaboration
• - ROI enhancement strategy formulation
• - Support for internal development and autonomy
• - Internal developer training programs
• - Knowledge transfer regarding app development
• - Creation of templates and guidelines
• - Troubleshooting assistance
• - Regular mentoring

Optional Services

1. Generative AI and Data Science Support: Hatenabase's experienced data scientists offer solutions to make the most of the data accumulated in Kintone, such as integrating generative AI like ChatGPT, advanced analytics, predictive model construction, and creating management dashboards with BI tools.
- Automatic classification and suggested responses to inquiries (integrating generative AI).
- Sales data prediction for successful deals through machine learning models.
- Prediction of quality issues from manufacturing data through statistical analysis.
- Building AI-enabled search systems for internal knowledge utilization.
- Real-time visualization of corporate status using BI tools.

2. Kintone Training for Talent Development: True DX can’t be achieved simply through tool implementation; therefore, building 'self-driving organizations' capable of adapting to change is crucial. Hatenabase emphasizes talent development through practical training programs designed to enhance clients' business growth.
- Training in basic to advanced Kintone functionalities, application development and expertise sharing.
- Incorporating the latest technologies like generative AI into business practices for operational efficiency.
- Analyzing and visualizing accumulated data through BI tools.

Conclusion

Hatenabase is committed to helping clients expand the potential of Kintone. For companies interested in diagnostics, a two-hour free consultation is available without any aggressive sales tactics, ensuring each client receives tailored guidance for Kintone utilization. Contact Hatenabase today for support and more insights about the Kintone companion services!

Contact Information

• - Phone: 070-9378-9815 (Hours: Mon-Fri 9:00-18:00)
• - Contact Form

Company Overview

• - Name: Hatenabase, Inc.
• - CEO: Yasuhito Setoguchi
• - Location: 23-1 Aizumicho, Shinjuku, Tokyo, Wood21 Building 6F
• - Established: February 14, 2023
• - Business Activity: Support for CRM implementation and back-office improvement services for small and medium enterprises and professional offices.
• - Website