Hyland Launches Major Innovations in Cloud and AI for Streamlined Business Operations

Hyland is making significant strides in the realm of business innovation with the recent introduction of its Content Innovation Cloud™. This advanced platform is designed to enhance operational efficiency and empower organizations to leverage Artificial Intelligence (AI) as they navigate the complexities of modern business environments. As enterprises continually seek ways to improve their operational effectiveness, Hyland’s innovations promise to deliver cutting-edge capabilities that streamline content management and agentic automation across various sectors.

The latest enhancements include seamless product integrations and upgrades to existing capabilities for agentic automation, content intelligence, and enterprise content management. By harnessing these innovations, companies can improve their decision-making processes, gain deeper insights from their data, and deliver secure, scalable experiences tailored to their evolving needs.

As Michael Campbell, Hyland’s Chief Product Officer, stated, "Our third-quarter product updates underscore our relentless commitment to business intelligence. We are not just focused on innovation; we are also dedicated to addressing the evolving needs of our clients, ensuring they can fully unleash the potential of their content at any stage of their digital transformation journey."

The attention to continuous innovation has resulted in tangible benefits for clients across various industries. According to Mitch Suter, Innovation Director at Naviant, “Hyland’s steadfast focus on innovation brings real, measurable value to clients in every sector. Through powerful cloud-native integrations and AI-driven automation, Hyland enables enterprises to simplify complexity, derive insights from their content, and accelerate meaningful outcomes.”

Recent Innovations to Boost Productivity and Content Intelligence



Among the standout product developments introduced by Hyland are:

1. Hyland for Salesforce: This app available on the Salesforce AppExchange allows Salesforce clients to utilize native cloud content management capabilities within their CRM processes. Users can seamlessly access important documents directly from Salesforce, facilitating the secure import, search, extraction, and management of files.

2. Hyland for Guidewire ClaimCenter: This integration streamlines claims processing and bolsters operational efficiency. With a pre-built native cloud solution, insurers can reduce the costs and complexities of deploying enterprise content management systems. Users benefit from simplified access to documents and data directly within ClaimCenter, minimizing the need to sift through multiple systems and speeding up response times for claims.

3. Hyland for SAP SuccessFactors: This update enhances the experience of SAP SuccessFactors Employee Central, offering cloud-native intelligent content services that streamline HR operations and empower employees all within the familiar SuccessFactors interface.

4. Hyland for Workday: This robust update provides context-aware access to enterprise content directly within Workday's Human Capital Management (HCM) and Finance systems. As an application built on Workday, it enables users to capture, categorize, search, view, and retain documents from their usual Workday dashboards.

Additional Enhancements in the Content Innovation Cloud



In addition to these new intelligent integrations, Hyland has further improved its content intelligence, automation, and management capabilities, ensuring advanced functionalities on a global scale. Recent enhancements include:

  • - Advancements in Content Intelligence: Upgrades to Hyland Knowledge Enrichment allow businesses to continually feed content lakes with enriched data while identifying and masking personally identifiable information (PII), setting the stage for downstream AI and analytics use. The latest version of Hyland Knowledge Discovery offers a refined user experience, improved AI-generated results, customizable guardrails around AI generations, and easy connections to all Hyland repositories.

  • - Progress in Intelligent Automation: Hyland Automate has introduced generative AI capabilities that simplify process and form configurations, making it easier than ever to design intelligent, content-focused workflows. Furthermore, Hyland Intelligent Document Processing (IDP) has received updates that enhance agentic document processing with powerful generative AI features, allowing agents and users to extract contextual information even when not explicitly stated, enabling large-scale context-based decision-making.

  • - Dynamic Content Management: For OnBase clients, the Hyland Cloud Update Service greatly simplifies keeping environments up-to-date, secure, and compliant by automating monthly updates. The latest versions of Nuxeo bolster cloud scalability, compliance, and agility through a decoupled, open-source Elastic search architecture. Users of Alfresco also benefit from new quick-access dashboards, performance enhancements, and a new SAP Information Lifecycle Management (ILM) connector, streamlining SAP content management and automating lifecycle governance while reducing licensing and storage costs.

For further details on the Content Innovation Cloud and Hyland's industry solutions, visit Hyland.com.

About Hyland


Hyland enables organizations to adopt unified content management, process, and application solutions, providing deep insights that fuel innovation. With solutions acclaimed by thousands of organizations worldwide, including many from the Fortune 100, Hyland fundamentally reshapes how teams operate and engage with customers. For more information on Hyland, its products, and solutions, please visit Hyland.com.

Topics Business Technology)

【About Using Articles】

You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.

【About Links】

Links are free to use.