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UpdatePromise Academy: Transforming Fixed Operations Training

In a significant move aimed at enhancing the automotive industry’s service capabilities, UpdatePromise has officially launched the UpdatePromise Academy, powered by VISPERIO Performance. This collaboration marks a milestone in delivering structured training and professional development specifically for service advisors and managers within dealership service drives.

With a vision to empower dealerships, the Academy is integrated directly into the UpdatePromise platform, offering clients a comprehensive training solution that combines digital learning, live coaching, and expert consultations. This innovative approach not only focuses on building high-performing teams but also ensures that service operations translate into exceptional results.

A Robust Training Platform

The UpdatePromise Academy stands out by providing unlimited access to a diverse training suite focused on Fixed Operations. The goal is clear: to enhance the caliber of service staff across the board. By employing an engaging blend of automated learning paths, interactive courses, video role plays, and assessments, the Academy aims to instill confidence and competence in service personnel.

"At UpdatePromise, our mission has always been about empowering dealerships with the necessary tools and resources for extraordinary service experiences,” said Curtis Nixon, the company's President and CEO. This philosophy drives the partnership with VISPERIO, inviting in a new era of training solutions that focus on elevating service teams and operational results.

Benefits of the Academy

The UpdatePromise Academy is rooted in three essential pillars: Knowledge, Execution, and Accountability.

• - Knowledge: The Academy offers a wealth of proven best practices and actionable steps to boost performance and achieve lasting results.
• - Execution: It aims to build sustainable habits that empower team members to perform consistently and confidently.
• - Accountability: Daily collaboration tools and structured follow-up methods are put in place to ensure active team engagement and effective implementation of learned strategies.

Additionally, the Academy provides exclusive access to master classes led by industry veterans, targeted training for service advisors and managers, and coaching programs tailored to diverse experience levels. The flexible training options cover everything from foundational skills to advanced operational strategies, ensuring that every dealership can find a pathway that suits its specific needs.

Immediate Impact on Performance

Early indications show that participating service drives can see measurable improvements within as little as seven days. Enhanced sales performance, increased confidence among team members, and consistent service delivery are just a few benefits that can arise from the training provided by the Academy.

Kyle Newsom, Co-Founder of VISPERIO Performance, emphasizes that training should not be a one-time checkbox but an ongoing, integrated process. “This partnership equips service managers and advisors with the essential knowledge and support they need to execute their tasks at a high level sustainably,” he stated.

A Comprehensive Solution for Dealerships

With the UpdatePromise Academy now available to all dealer partners, the initiative is ideal for those seeking to elevate their Fixed Ops performance and profitability. The platform’s all-in-one approach not only focuses on the technological advancements but seamlessly aligns them with robust training methodologies, ensuring that dealerships are well-equipped to meet customer needs and drive continued growth.

In conclusion, the launch of the UpdatePromise Academy signifies a forward-thinking commitment to developing high-performance service teams in the automotive sector. This partnership with VISPERIO Performance is poised to transform how dealerships approach training, setting a new standard in Fixed Operations that benefits both employees and customers alike.

For dealerships eager to explore the transformational potential offered by the UpdatePromise Academy, connecting with a Fixed Ops Academy Specialist is just a call away.