#Japan #Tokyo #ZitzGen #Care Leaders Club #Manager Training

Launch of Care Leaders Club (CLC)

On October 15, 2025, the first session of the Care Leaders Club (CLC) will be held, a practical and continuous learning program for managers in the care industry. ZitzGen, a company based in Chuo-ku, Tokyo, aims to realize sustainable management in nationwide care facilities through this initiative.

Background of the Launch - Why Continuous Learning for Managers is Crucial Now

The care industry is undergoing rapid changes, with staffing shortages, rising costs, and the need to adapt to revised care compensation rates becoming pressing issues. One significant challenge is the decline in the quality of human resources in management roles, creating a demand for capable managers who can navigate these complexities. Many facilities suffer from a lack of management training, relying on intuition and outdated practices instead of structured learning.

Vision from ZitzGen (Ryuji Takahashi, Executive Director)

The reality is that many managers at care facilities play a critical role in driving overall performance. Insufficient understanding of financial figures, challenges in recruitment, and strained relationships with staff hinder success. However, we've seen that when management improves, facilities thrive. CLC is not just a knowledge-sharing platform; it’s a hands-on learning environment where managers collaborate and grow as drivers of change within their facilities.

What is CLC (Care Leaders Club)?

The Care Leaders Club aims to bridge the gap between ground-level management and strategic management practices, fostering effective leadership in care facilities. By continuously learning, managers can achieve the triple aim of user satisfaction, employee satisfaction, and profitability. This approach stands out as the first of its kind within the care industry, emphasizing ongoing development over one-off seminars.

Benefits of Continuous Learning

• - Increased ability for managers to understand and execute the vision of facility owners.
• - Enhanced profitability and satisfaction for both employees and users, leading to exemplary facilities.
• - Overall uplift in management capabilities that facilitates business growth.
• - Alleviation of staffing challenges, allowing for a focus on improving care quality.
• - Swift development of new managerial talent to stabilize facility operations.

Annual Program Structure (Selected Highlights)

• - Becoming a Management-Focused Leader: Understanding financial structures and key performance indicators (KPIs) to drive profit.
• - Creating a Profitable Facility: Implementing strategies for optimal occupancy rates and maximizing customer value.
• - Designing a Retention-Focused Workplace: Developing recruitment strategies, performance evaluation systems, and building trust.
• - Strengthening Management Perspectives: Enhancing the capabilities of middle management to align with the owner’s vision.

CLC Regular Meeting Schedule

The CLC will hold its regular meetings monthly, consisting of:

• - 13:00 - 14:00: Discussion on current trends and themes in care facility management.
• - 14:00 - 16:00: Small group exchanges and workshops for sharing experiences.
• - 16:00 - 16:30: Clarifying action points learned during the session.
• - 16:30 - 17:00: Setting objectives and actions for the following month.

Membership and Participation Overview

Target Facilities:

Various types of care facilities including paid nursing homes, group homes, and day service centers.

Target Participants:

Facility directors, managers, and area managers, among others.

Format and Fees:

Meetings will occur online via Zoom once a month, with an in-person meeting yearly. Fee structure (excluding tax):

• - First member: ¥34,800/month
• - Second member: ¥26,800/month
• - Third member and beyond: ¥19,800/month

Free Introductory Sessions (Bi-weekly)

Professionals will address questions about the program's effectiveness and demonstrate through success stories how CLC can lead to better outcomes. Those interested in gaining insights into industry trends and improving their managerial skills are encouraged to attend.

Recommended for:

• - Managers wishing to understand the latest industry trends and strategies.
• - Those looking to recognize patterns among successful managers.
• - Anyone interested in fostering a workforce that remains committed to their facility.
• - Leaders seeking to understand and implement strategies from their owners effectively.

Event Dates

July: 1, 3, 8, 10, 15, 17, 22, 24, 31
August: 5, 7, 19, 21, 26, 28
September: 2, 4, 9, 11, 16, 18, 22, 25, 30

Time Slots:

• - 9:30 - 10:30
• - 11:00 - 12:00
• - 13:00 - 14:00

For more information and to register for the CLC introductory sessions, please visit here.

Contact Information

Company: ZitzGen (CLC Management Office)
Email: info@zitzgen.com
Phone: 03-6663-9906
Website: https://zitzgen.com/clc
Contact Person: Masato Hoshi