WideTec Introduces Enhanced Call Forwarding Solution
In response to a growing concern among businesses over disruptive international calls, WideTec Co., Ltd., based in Chiyoda, Tokyo, has announced an impressive enhancement to its cloud-based multifunctional call forwarding service, known as "転送録" (Ten Souroku). Starting October 21, 2026, the service will feature an automatic rejection function for incoming calls from international numbers at no additional charge.
Addressing Business Disruptions
With the increasing incidence of international calls overwhelming traditional phone lines, businesses are facing significant interruptions. This is particularly the case for users of WideTec's 050-number service, which connects incoming calls to designated mobile or landline phones. The surge in international calls not only rings through to those lines but can also distract staff from important inquiries, compounding operational inefficiencies. Furthermore, incidents of fraudulent schemes utilizing international phone numbers have spiked, prompting calls for users to consider measures to block such calls. The National Police Agency in Japan has noted a troubling rise in international fraud cases since mid-2023, highlighting the urgency for effective solutions.
By implementing this new feature, WideTec enables its clients to maintain their operational effectiveness while using their existing 050 numbers. Customers can now choose to reject all calls from international numbers without incurring any extra costs, ensuring uninterrupted service for domestic communications.
Functionality Overview
Enabling this new function is simple; when activated, all calls from international numbers are automatically blocked, allowing only calls from domestic numbers to come through. Here are key details about the new feature:
- - Scope of Application: This feature applies to additions of forwarding destinations, sequential forwarding, group call forwarding, and automatic voice reception.
- - No Additional Costs: Businesses can now enjoy this new function without extra charges to their existing service plan.
- - Start Date: The feature will be available beginning October 21, 2026.
- - User-Controlled Settings: Customers can choose to enable or disable this function at their discretion.
Key Advantages
- - Comprehensive International Call Blocking: Users can quickly reject all incoming international calls by simply checking a box in their settings. This feature even prevents repeated calls from masked or changing numbers.
- - Operations-Free Call Block: As calls are rejected at the incoming stage, the recipient’s mobile or landline remains silent, ensuring that business operations are not disrupted.
- - Customizable Settings: For those who require calls from international partners, toggling the function off is straightforward and user-friendly.
More About Ten Souroku
"転送録" is designed to automate the setup for forwarding fixed line calls. This service allows calls made to the 050 number to be directed to pre-selected mobile or landline phones based on various rules, enhancing flexibility and efficiency. Clients interested in exploring these features can access further information on the company's website:
WideTec Service Site.
Commitment to Security and Support
WideTec is dedicated to providing a secure user experience, facilitated by its certifications, such as ISMS (ISO/IEC 27001) accreditation and the Privacy Mark. The company continually prioritizes customer feedback to drive improvements in functionality and ensure reliable service every hour of every day.
Company Profile
WideTec Co., Ltd.
- - Office Address: 2-11-2 Iwamotocho, Chiyoda, Tokyo, 101-0032
- - President: Koichiro Lee
- - Established: December 25, 2000
- - Business Focus: Information processing services, including proprietary product development and infrastructure design and operations.
- - Website: WideTec Official Site
For a robust communication strategy that protects your business from disruptive calls while ensuring seamless connections, consider WideTec's innovative solutions. The new feature is a substantial step towards enhancing productivity while safeguarding against potential fraud risks.