Introducing Onsite BPO Service to Boost Real Estate Office Efficiency
Transforming Real Estate Operations with Onsite BPO
In a significant step towards improving operational efficiency in the real estate sector, Sogo Career Options has announced the launch of its Onsite BPO (Business Process Outsourcing) service, scheduled to commence in August 2025. As part of the Camcom Group, which aims to solve societal issues related to work through business initiatives, this service leverages a robust database of over 2.67 million skilled professionals.
The Onsite BPO service is designed to cater specifically to the unique needs of the real estate industry, focusing on administrative tasks and data processing directly within clients' offices or at job sites. This innovative approach addresses security-sensitive operations that previously were too risky to outsource externally, expanding the range of tasks that can now be effectively delegated.
Key Features of the Onsite Real Estate Team
Sogo Career Options stands out by utilizing its extensive talent database to implement a flexible staffing solution tailored to individual client demands. The company can handle projects ranging from small teams to larger workforces, ensuring that the services align with organizational environments and specific requests. This capability not only optimizes real estate processes but also enhances overall productivity.
Direct Supervision by Clients
With the new BPO model, clients have the opportunity to manage operations directly. By adopting a staffing contract system, the agency enables clients to issue instructions to teams on-site while the leader staff manages the workforce’s daily execution. This framework minimizes management overhead significantly, freeing up client resources for other critical functions.
Solutions for Onsite Task Requirements
For activities that necessitate physical presence, such as taking property photos, securing ongoing construction sites, or conducting office cleaning, Sogo Career Options provides comprehensive solutions. This reduces the need for employees to travel to job sites, thus saving time and cutting commuting costs.
Handling Sensitive Information with Care
Given the potential risks of managing sensitive data outside secure environments, Sogo Career Options executes all operations within the client’s premises. This practice greatly mitigates data leakage risks, thereby ensuring strict compliance with security protocols and fostering an atmosphere of trust.
Use Cases of Onsite BPO
1. Acquiring Appointments Through Follow-up Calls
By following up on sent DM (direct mail) campaigns with phone calls, the service facilitates direct communication with clients, enhancing conversion rates. Additionally, incorporating inside sales approaches allows for a more targeted and efficient follow-up strategy.
2. Digitalization of Contracts
Transitioning contracts to a digital format enables centralized management of contract information, streamlining operations and aiding in compliance with legal obligations. With the impending accounting standards modifications set for 2024 and 2027, real estate firms must adapt quickly to these changes; modernizing contract records expedites this process.
The new accounting standards require firms to represent previously off-balance-sheet leases on their balance sheets, strengthening the drive for operational improvements.
3. Confirmation Calls for Insurance Contracts
The service also includes calling property owners and tenants to confirm their insurance coverage status, ensuring clarity and reducing potential disputes. With new guidelines rolling out for fire insurance contracts, estate management needs are expected to surge, making this service increasingly necessary.
4. Regular Property Visits
Sogo Career Options can take over the regular visits to managed properties, relieving staff from additional burdens that might compromise the service quality for tenants. These visits include gathering feedback and coordinating maintenance requests to uphold a high standard of tenant satisfaction.
Addressing Diverse Needs
The Onsite BPO service is also designed for a variety of operational requirements, particularly for firms that wish to outsource a fractional workload but lack established protocols or face security concerns. The team comprises industry-experienced staff who assist from the inventory of services to the development of operation manuals, ensuring a swift transition to outsourcing within two months.
Implementation Examples
- - Digital Contract Processing (Major Real Estate Agency)
- - Insurance Contract Verification Calls (Major Property Management Company)
- - Follow-up Calls for Appointments (Major Real Estate Seller)
Contact Information for Service Inquiries
Sogo Career Options
Specialty Onsite BPO Service for the Real Estate Sector
Contact Number (Main): 03-6634-4510
Email: [email protected]
Website: Contact Us
Background for Service Introduction
With the rapid advancement of DX (digital transformation) and the increasing push for operational efficiency in the real estate industry, the demand for outsourcing is rising. However, handling sensitive tenant information has posed serious challenges, making traditional BPO centers less viable. This trend creates a pressing need for an Onsite BPO service, which addresses both security and operational efficiency. Sogo Career Options is committed to furthering DX initiatives and addressing workforce shortages in the real estate sector. By broadening the scope for external employment, the company aims to enhance productivity throughout the industry.
Topics Business Technology）
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