#United States #Chicago #Underwriting #Zurich North America #Convr AI®

Convr AI® Automates Underwriting Process for Zurich North America

In an era where technology is revolutionizing traditional practices, Convr AI® has emerged as a leader in the realm of artificial intelligence (AI) underwriting, significantly enhancing the operational capabilities of Zurich North America.

On December 23, 2025, it was announced that Convr AI® will expand its partnership with Zurich North America to deliver advanced underwriting solutions, aimed at improving service efficiency for their clientele. Initially collaborating in 2017, this strengthened relationship centers around Convr’s state-of-the-art underwriting workbench—which combines intelligent document automation with data analytics.

Zurich's decision to adopt Convr's technology signifies a notable shift towards embracing machine learning and computer vision technologies, particularly through the use of the "Intake AI" product. This innovative tool automates the processing of crucial documents including ACORD forms and loss runs, allowing Zurich to minimize manual tasks while maximizing accuracy and efficiency in their underwriting operations. The integration of Convr's data cleansing and enrichment features ensures that even when documents are incomplete or contain errors, they can still be accurately processed using credible data sources.

Traditionally, underwriting has been associated with extensive paperwork and a time-consuming vetting process, but with Convr AI®, underwriting professionals can now redirect their focus towards more strategic and interpersonal responsibilities. By automating redundant workflows and providing enriched data insights, underwriters are empowered to strengthen client relationships, make well-informed decisions, and ultimately drive superior business outcomes.

John Stammen, Convr's Chief Executive Officer, stated, "By enabling all modules within the Convr AI Underwriting solution, Zurich will be able to deliver an even greater experience to their customers." This highlights the potential of AI to transform customer engagement through enhanced service delivery.

Chris Healey, Vice President and Strategic Operations Leader for Zurich Large Casualty, expressed confidence in the abilities of Convr's technology, noting, "Our recent focus on the automobile line of business and leveraging Convr technology has laid the foundation for us to expand extraction, cleansing, and enrichment capabilities for additional lines of business." This insight emphasizes the versatility and adaptability of Convr AI® technology across various sectors within the insurance industry.

With the continued advancement of AI, Zurich aims to refine its understanding of risk profiles significantly. The combination of precise data extraction methods with trusted sources equips Zurich's underwriting teams to present tailored and precise insurance solutions, improving the overall experience for both clients and brokers alike.

As the insurance industry evolves, the adoption of cutting-edge technologies like Convr AI® is becoming increasingly essential for organizations seeking to maintain a competitive edge in a crowded marketplace. The union of AI capabilities with underwriting not only streamlines the process but transforms it into a more relationship-focused endeavor, where underwriters can leverage their expertise and human judgment more effectively.

In conclusion, the partnership between Convr AI® and Zurich North America is a shining example of how technology can enhance operational processes within traditional sectors. By embracing AI-driven automation, Zurich is setting a benchmark in the insurance industry, paving the way for future innovations in underwriting and client services.