#Japan #Tokyo #Wiz #ZEALS #Omakase.ai

Wiz and ZEALS Collaborate on "Omakase.ai"

Wiz, a company based in Tokyo, known for its innovative IT services, has recently announced a strategic partnership with ZEALS, a provider of customer service AI agents based in Meguro, Tokyo. This collaboration focuses on promoting the globally recognized AI agent, "Omakase.ai," within Japan. Given the increasing demand for effective digital transformation (DX) in the local market, particularly in regions facing labor shortages, this partnership represents a significant step forward for both companies.

The introduction of "Omakase.ai" into the Japanese market is set to strengthen ZEALS's strategic initiatives, particularly following the agent's recent Japanese language capabilities released in October. With Wiz taking the role of primary sales partner, both companies aim to boost the deployment of AI technology among local businesses across Japan, assisting them in improving customer interactions and operational efficiencies.

The Importance of Collaboration

As part of this partnership, the companies recognize that addressing labor shortages in rural areas is a critical theme. Wiz has developed strong relationships with local businesses nationwide while executing DX support initiatives. By leveraging ZEALS's world-class AI solutions and Wiz's grounded network, the objective is to facilitate the incorporation of AI into customer service practices, providing an essential environment where local companies can thrive through enhanced customer engagement and efficient workflow processes.

Wiz is committed to a deep-rooted relationship with the community. Beyond providing IT services, the company actively contributes to sports culture and local revitalization as the owner of the Kagoshima Revnants basketball team and the Artemis Hokkaido women's volleyball team, promoting job creation and multi-faceted contributions across various regions. The synergy between Wiz's commitment to regional development and "Omakase.ai's" pronounced effectiveness in alleviating labor shortages and maximizing revenue is expected to yield practical solutions to the challenges faced by local enterprises, thereby fostering sustainable economic growth.

Statements from Company Leaders

Masahiro Shimizu, President of ZEALS, expressed his enthusiasm about the partnership, stating, "Omakase.ai has received high praise globally, and we are thrilled to have fully launched Japanese language support this October. We believe that 'Omotenashi,' or Japanese hospitality, is one of the most important values in the AI era. Our shared vision with Wiz focuses on solving local challenges through this groundbreaking technology."

Toshiyuki Yamazaki, President of Wiz, also shared his excitement: "I am delighted to announce our partnership with ZEALS. Upon meeting Mr. Shimizu in June 2022, I became fascinated by their robust strategies in the US market. Being selected as the first domestic sales partner for 'Omakase.ai' is a true honor. We anticipate adapting AI to enhance the customer experience while maximizing revenue across all web activities by integrating generative AI capabilities."

Invitation for Collaboration with Other Enterprises

Moving forward, Wiz encourages other like-minded companies interested in contributing to DX progression and enhancing profitability for local businesses to join as collaborative sales partners. With "Omakase.ai," businesses can offer a novel customer service experience that blends acclaimed AI technology with traditional Japanese hospitality. Leveraging its extensive nationwide presence, Wiz aims to collaborate on the AI adoption process, extending the concept of "Omotenashi DX" across the country.

Wiz invites interested parties wishing to contribute to this vision to contact them at the provided email address for further partnership discussions.

About ZEALS and Wiz

ZEALS Overview

• - Company Name: ZEALS, Inc.
• - Established: April 1, 2014
• - Capital: 100 million yen
• - Location: 6F, Ark Tower, 1-8-1 Shimomeguro, Meguro-ku, Tokyo
• - Chief Executive: Masahiro Shimizu
• - Business: Provides Omakase.ai, ZEALS AI Agent, and chat commerce services. For further information, visit ZEALS Official Website.

Wiz Overview

• - Company Name: Wiz, Inc.
• - Head Office: 12F, South Otsuka Building, 2-25-15 Minami-Otsuka, Toshima-ku, Tokyo
• - CEO: Toshiyuki Yamazaki
• - Business Scope: DX support, GX support, BPO, and regional support projects. Visit Wiz Official Website for more details.